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We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday
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We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday
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We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients’ properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday 9am - 5.30pm (Flexible part time hours available)Salary: £13 per hourKey Responsibilities/Accountabilities:
To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email.
Manage planned works through to completion including Remedial Works to ensure all our clients’ properties are fully compliant completed within our set KPI’s this includes, but not limited to, Gas safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, Legionella Risk assessments.
Review all planned compliance and maintenance activities to arrange times and access keeping all parties fully informed at all times and obtaining all necessary consents.
To manage the compliance system (Fix Flo) highlight any shortfalls - and arrange with third party vendors to rectify in a timely manner.
Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI’s.
Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard.