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Senitor Associates
Tyne and Wear
Job DescriptionIT Service Desk Analyst - £20 – 25k – Newcastle Upon TyneAn established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to ha
Job Source: Senitor AssociatesSellick Partnership
newcastle upon tyne, england, United Kingdom
IT Manager Newcastle Permanent £40,000 - £45,000 Sellick Partnership are currently assisting in the recruitment of an IT Manager for a public sector organisation based in North Shields. This is a permanent role. Responsibilities of the IT Manager include: for providing technical support and assistance to end-users within the organisation the s
Job Source: Sellick PartnershipCareers Plus
Gateshead, England, United Kingdom
An exciting opportunity has arisen for an experienced and self-motivated IT NETWORK LEAD to join one of our client's Essential ICT Service team. Working as part of the ICT Services team, your main role is to manage the day-to-day operation of the IT environment within their clients. You will be leading a team of ICT Technicians to provide suppor
Job Source: Careers PlusCareers Plus
Gateshead, England, United Kingdom
About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technic
Job Source: Careers PlusGi Group
Tyne and wear, England, United Kingdom
Join Our Team as an IT Development Manager! We're a leading third-party logistics provider headquartered in Washington, Sunderland. With a focus on last-mile logistics and process design, we're continuously growing our global business and pioneering innovative solutions in the industry. About the Role: As our IT Development Manager, you'll oversee
Job Source: Gi GroupGi Group
Tyne and Wear
Job DescriptionJoin Our Team as an IT Development Manager!We're a leading third-party logistics provider headquartered in Washington, Sunderland. With a focus on last-mile logistics and process design, we're continuously growing our global business and pioneering innovative solutions in the industry.About the Role: As our IT Development Manager, yo
Job Source: Gi GroupHawthorne Careers
Gateshead, England, United Kingdom
Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers and internal stakeholders. Responsibilities: Act as the
Job Source: Hawthorne CareersCEF - City Electrical Factors - IT
Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for con
Job Source: CEF - City Electrical Factors - ITTyne and wear, England, United Kingdom
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne
An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to hardware, software, network systems, and other IT concerns, ensuring their business operations are maintained with minimal disruption.
This is an office-based role in their Newcastle upon Tyne office, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. This is a great opportunity to work with some of the latest technologies and develop your IT skills further with lots of hands-on training alongside the IT team.
Key Responsibilities:
Serve as the first point of contact for client support inquiries.
Quickly diagnose and resolve technical issues.
Escalate complex problems to senior technical staff.
Maintain accurate issue tracking and documentation.
Deliver high-quality customer service and follow-up.
Requirements:
2 years experience in IT support or a helpdesk role.
Strong problem-solving skills and technical knowledge.
Familiarity with various operating systems and IT fundamentals.
Excellent communication and customer service skills.
Relevant IT or Computer Science qualification preferred.
This is an excellent opportunity for an enthusiastic and passionate IT Service desk analyst to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
If you’d like more information about the role, please contact Jasmine Brady for more information on 0161 486 1599 / email your CV to [email protected]
Information Technology Service Desk jobs in Tyne and wear, England, United Kingdom
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