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Pertemps Redditch Commercial
Alcester
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team. You will be assisting customers by providing product, sales and service information as well as resolving problems.The Customer Service Administrator key skills includ
Job Source: Pertemps Redditch CommercialPertemps Redditch Commercial
Alcester
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team. You will be assisting customers by providing product, sales and service information as well as resolving problems. The Customer Service Administrator key skills inclu
Job Source: Pertemps Redditch CommercialPertemps Tamworth
Tamworth
Customer Service Administrator Are you looking for an immediate start full-time position within a fast paced environment? We are looking for an experienced customer service advisor to join a busy Team on a Temp - Perm basis.Working Hours: Monday - Friday 8am -5pmPayrate: £11.44 per hour Responsibilities: Liaising with customers, clients and engi
Job Source: Pertemps TamworthWolverhampton Commercial
Cannock
We are looking for a friendly customer service administrator to join an expanding company in Cannock, on a full time and permanent basis.Based in a team you will play a pivotal role in helping the company to provide their customers with an excellent service.So if you enjoy a variety of customer service and administration tasks we what to hear from
Job Source: Wolverhampton CommercialPertemps Tamworth
Tamworth
Customer Service Administrator Are you looking for an immediate start full-time position within a fast paced environment? We are looking for an experienced customer service advisor to join a busy Team on a Temp - Perm basis. Working Hours: Monday - Friday 8am -5pm Payrate: £11.44 per hour Responsibilities: Liaising with customers, clients and e
Job Source: Pertemps Tamworth212 Recruitment
Lichfield, Staffordshire
We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent, full time basis. As part of the Customer Service Team, the role will involve: * Managing & responding to incoming calls, emails and online chat queries * Managing order portals ensuring all information is kept up to date * Deve
Job Source: 212 RecruitmentDaniel - Scott Recruitment
Halesowen, Dudley
Overview: We are seeking a skilled Administrator to join our client's team in managing office operations efficiently. The ideal candidate will be proficient in various administrative tasks and possess strong organisational abilities. Duties: - Perform general clerical duties, including photocopying, scanning, and filing documents - Manage data ent
Job Source: Daniel - Scott RecruitmentMorgan Parkes Recruitment Limited
Birmingham
Job Title: Customer Service Administrator Salary: £23,00 to £25,000 per annum Location: Near Longbridge, Birmingham Duration: Temp to perm Hours: Monday to Friday, office-based Description: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator to join the business
Job Source: Morgan Parkes Recruitment LimitedBirmingham
Role: Customer Service Administrator
Contract: Permanent
Salary: £23,000 increasing to £23,500 plus annual bonus after probation
Location: Birmingham business park 3 days and home working 2 days
We are working on behalf of our client who is seeking an experience Administrator to join their Customer Service department, with back office administration duties as Customer Service Administrator. The focus of the role will be on responding to customer queries on phone and email, accuracy and cross checking data between systems, accurately customer contracts, quality checks, processing bookings and reporting.
The successful Administrator will have demonstrable skills in accuracy and attention to detail, to ensure they provide a comprehensive administrative service to their customers. You will be working in an existing team of 10, which is split into back office and front office support to enhance customer experience.
This is a full-time role which would involve 3 days in the office and 2 days at home.
Role and responsibilities:
As a Customer Support Administrator you will act as a key administrative point of contact for a variety of stakeholders and respond daily to queries by email in a prompt and professional manner
Accurately process customer orders in an efficient manner
Collate data and present in a variety reports to submit to customers
Produce detailed quotes for customers as requested
Cross check customer contracts to ensure accuracy and all records are maintained
Quality and compliance check data in the internal database system
Daily use of a variety of database systems and web portals
Achieve daily SLA response times and complete allocated work set
Responsible for working collaboratively with colleagues to enhance customer experience
General administration duties as required to support the wider Customer Service team
Skills and experience required:
Proven work history in a administration role is essential
Excellent verbal and written communication skills is essential
Ability to pick up new processes and database systems
Attention to detail to produce accurate reports
Comfortable working to customer SLA’s on a daily basis
Positive, organised and approachable personality
Benefits:
Hybrid working after successful completion of training
Salary increase to £23,500 after probation
Quarterly bonus
Free parking
25 days holiday plus Bank Holidays
If you are Customer focused Administrator seeking a new challenge with an established international business then please apply today.
Email Alert for Customer Service Administrator jobs in Birmingham
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