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AQA and AQA Affiliates
Manchester, United Kingdom
Customer Service
Yes
cd1b5e02cacd
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22.03.2025
06.05.2025
Customer Onboarding Coordinator
14 month Fixed Term Contract
Hybrid remote
Join our growing team: help us shape the future of customer success!
Are you someone who enjoys helping customers and making things run smoothly?
Do you have a keen eye for details and enjoy problem-solving to make processes easier for customers?
Would you like to be part of a supportive and collaborative team?
As a Customer Onboarding Coordinator (which internally is known as a Registrations and Customer Insight Coordinator), you will help new UAS centres get started, ensuring a seamless registration process and gathering valuable insights to support growth and engagement. Working within the Customer Success Team, you will contribute to the acquisition and retention of customers, identify opportunities for expansion, and collaborate with a range of stakeholders.
Celebrating Every Success.
AQA are widely known for our GCSE and A Level Qualifications. We also offer the Unit Award Scheme (UAS) which is all about celebrating every success and has been inspiring students and building learner confidence since 1984. The scheme is designed with progress in mind to help students flourish and re-engage with their learning journey.
What's in it for you?
This role offers full training, a supportive and friendly team of 10 colleagues and opportunities to collaborate with internal teams, customers and external stakeholders. We also offer:
What will help you succeed in this role?
What do I do next?
Read the full job description, then upload your most recent CV along with a cover letter explaining why your skills and experience make you the perfect fit for this role.
You could wait until applications close at 23:59 on Sunday 30th March to apply but we will be interviewing as applications come in and reserve the right to close the advert early should we find the right person, so apply today.
Interviews will be held on Microsoft Teams week beginning 31st March.
All applications will receive a written response.
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and supported to thrive.
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