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In Technology Group Limited
Sandbach
Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. The
Job Source: In Technology Group LimitedElevate Technology Group Ltd
Middlewich
Job Title: Service Desk Manager Location: Middlewich, Cheshire Salary: £35,000 - £40,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans We are currently looking for a confident, motivated Service Desk Manager to join a market leading Managed Service Provide
Job Source: Elevate Technology Group LtdIn Technology Group Limited
Middlewich
Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. The c
Job Source: In Technology Group LimitedSenitor Associates
Knutsford
Our client has an urgent requirement for a Service Desk Analyst to join a skilled team of 8 on a 6-week remote contract. About You: The successful Service Desk Analyst will need to have: 2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune u
Job Source: Senitor AssociatesSaunders Scott
Etruria
The Role The candidate will require an extensive 2nd/3rd line skill set with patching experience and will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring optimal performance and reliability, helping client grow into a first-class operational hub serving the defence and security industry. As 24x7 operations is new
Job Source: Saunders ScottSafer Hand Solutions Ltd
Stoke-on-Trent
Service Desk Advisor Monday to Friday 8am – 5pm Permanent £25,000 Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor.The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the effective operati
Job Source: Safer Hand Solutions LtdAkkodis
Stoke-on-Trent
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them thr
Job Source: AkkodisAkkodis
Stoke-on-Trent
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them
Job Source: AkkodisMiddlewich
£ 35000 - 40000/annum
Job Title: Service Desk Manager
Location: Middlewich, Cheshire
Salary: £35,000 - £40,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
We are currently looking for a confident, motivated Service Desk Manager to join a market leading Managed Service Provider based in Middlewich, Cheshire and spearhead their Support team.
As a Service Desk Manager, you will be at the forefront of ensuring top-notch service delivery to clients, overseeing the day-to-day operations of the service desk. This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the service desk team in providing unparalleled support to clients.
Key Responsibilities:
• Lead and manage the service desk team, providing guidance, coaching, and mentoring to ensure optimal performance.
• Develop and implement service desk processes and procedures to enhance efficiency and effectiveness.
• Act as a point of escalation for complex technical issues, ensuring timely resolution and client satisfaction.
• Collaborate with internal teams to identify opportunities for service improvement and implement best practices.
• Monitor service desk performance metrics and KPIs, implementing strategies to meet or exceed targets.
• Stay abreast of industry trends and best practices to continuously enhance service desk operations.
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Email Alert for Service Desk Manager jobs in Middlewich
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