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Maximus UK
Cardiff
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to:• Understand, support and advise customers requiring a wide range of information, advice and guidance.• To pr
Job Source: Maximus UKMaximus UK
Cardiff
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To prov
Job Source: Maximus UKEE
NP22
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a d
Job Source: EEBritish Gas
Cardiff
Job Description Salary - £26,965 + quarterly bonus of up to 16% of your salary Start Date - 1st July 2024 The Role As a British Gas Home Service team member, you'll be taking a range of inbound calls from customers who need us most. We are looking for individuals that are passionate about delivering outstanding service to our customers and stak
Job Source: British GasEE
CF46
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a d
Job Source: EEyolk recruitment
Cardiff
Customer Service Advisor A leading insurance company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team. They are insurance specialists and are one of the UK's most trusted insurance providers who have won market leading awards. You will work within a busy and energetic tea
Job Source: yolk recruitmentYolk Recruitment Ltd
Cardiff
Customer Service Advisor A leading insurance company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team. They are insurance specialists and are one of the UK's most trusted insurance providers who have won market leading awards. You will work within a busy and energetic te
Job Source: Yolk Recruitment LtdEE
CF64
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs shift patterns which will be 37.5hrs per week. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer
Job Source: EECaerphilly, Caerphilly County Borough
£ 23000 - 26000/annum
CUSTOMER SERVICE ADVISOR
CAERPHILLY
£23,000-£26,000
Our client, a leading technology manufacturer, are looking for a Customer Service Advisor to join their fast-paced team. As a Customer Service Advisor, you will navigate the complexities of customer inquiries with expertise and precision.
Hours of work are shifted across Monday – Friday, 9am – 7pm, and once every three weeks working a Saturday 9am – 5.30pm.
BENEFITS
This role offers 25 days holiday, plus an extra day for your birthday! Additional benefits include private medical, a free company product and multiple training opportunities to develop and grow within the company. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress for comfort. It’s a fantastic working environment in a new office.
RESPONSIBILITIES
As a Customer Service Advisor, you will be:
* Communicating with and responding to customers about incidents, events, and requests, demonstrating excellent levels of customer service
* Taking action to provide solutions which solve complex problems permanently
* Analysing, diagnosing, and resolving all errors, faults, and incidents
* Consistently recording accurate information to support improvements and decision making
* Prioritising and managing several open issues and incoming calls
* Providing excellent customer service, building a good rapport through open and interactive communication
* Supporting the next generation of senior ambassadors to provide excellent customer service
WHAT YOU NEED
To be considered for the role of Customer Service Advisor, you will need:
* Previous experience in a customer facing role – retail experience or call centre, reception experience etc
* Excellent communication skills, both verbal and written
* Excellent organisation and time management skills
* The ability to work well under pressure
* A warm and friendly disposition, with the passion to help customers
* The ability to create and develop good rapports with customers
NEXT STEPS
If you are you an enthusiastic and hardworking individual, and are interested in becoming a Customer Service Advisor, then apply with you CV today! Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don’t miss out. Apply today
Email Alert for Customer Service Advisor jobs in Caerphilly, Caerphilly County Borough
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