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AG Talent
Basingstoke, England, United Kingdom
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible for: 1st and 2nd line support across multiple offices Provide desk suppor
Job Source: AG TalentMondas Consulting
farnborough, england, United Kingdom
Mondas are looking for a motivated and ambitious individual to join their software sales team. About Us We are a rapidly growing Cyber Consultancy located in Farnborough offering Managed Services and Consultancy engagements. Our team blends experienced cyber security experts with motivated new consultants to offer a fun and rewarding atmosphere.
Job Source: Mondas ConsultingSpectrum IT Recruitment
farnborough, england, United Kingdom
Information Security Analyst required by an established technology company located in Farnborough. Having recently become ISO270001 accredited they are looking for an Information Security Analyst to take responsibility for the policies, standards and procedures that fall within the scope of the ISO27001 accreditation. The Information Security Anal
Job Source: Spectrum IT RecruitmentCorriculo Recruitment
Basingstoke, England, United Kingdom
Support Engineer, 2nd line, MSP, COR5692 £30,000 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. The Role In a varied and highly-visible role, the Support Engineer
Job Source: Corriculo RecruitmentIT Search & Select
Camberley
Are you an experienced and customer-focused 2nd line support specialist looking for a new challenge? Do you have a passion for IT and a keen interest in finance? If so, we have an exciting opportunity for you!We are a leading finance company based in Surrey, providing innovative solutions and services to our clients across the UK. We are looking fo
Job Source: IT Search & SelectSpecialist Recruit
Reading
CUSTOMER SUPPORT ANALYST Reading/Hybrid working £25-28k Our client who was founded in 2011 when an experienced group of international procurement leaders noticed a gap in the market for online practical-based education, made by professionals with real-world experience. They embarked on creating unique, high-impact and personalized learning journeys
Job Source: Specialist RecruitCalibre Candidates
Reading
Overview: We have a fantastic opportunity for a bright and capable Graduate Systems Support Engineer looking to develop a career within statistics and analytics. This will be an exciting three year Graduate Programme working for a specialist consultancy based in Reading. You will work within a supportive team environment and have the opportunity t
Job Source: Calibre CandidatesAir Partner
Bracknell, England, United Kingdom
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lea
Job Source: Air PartnerBasingstoke, England, United Kingdom
IT Support Analyst
Location: Basingstoke
Salary: £25,000
Role:
The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication.
The role is a key part of enabling IT to deliver the strategic objectives for the group.
Role Responsibilities:
Strive to deliver 100% uptime for our hosted and internal IT services
Provide, first and second line support for company employees across the group
Provide Desk side support where required to support end users
Overall responsibility for the progression of IT tickets allocated to the individual
Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully
Assist with implementation of systems to develop and improve business processes using IT
Assist with regular communication with staff to advise them of IT business changes and other key IT information
Assist with the management of all IT assets including security of those systems
Ensure regular patching of all systems, both within Azure and locally are completed
Assist with the delivery to KPIs for the IT team to drive revenue, quality and customer experience
Assist with delivering the security strategy for the business alongside the IT Manager to protect the business from internal and external threats
Undertake training and attend events where appropriate to further technical knowledge to assist in supporting our users.
Assist with the IT Business Continuity and Disaster Recovery plans alongside the IT Manager
Produce reporting required for management
Assist with WEEE disposal of IT assets and WEEE declaration submissions where required
Maintain the IT risk register alongside the IT manager and associated remediation plans
Assist with Management of support renewals
Assist in the management and support of firewall and network infrastructures
Management and support of company mobile phones
Assist in the management and support of VOIP phone systems
Delivering consistently against deadlines
Assist with Office 365 management and support
Assist with Automation solutions for desktop and server environments
Assist with Microsoft Azure server provisioning and support for internal and external customers
Assist with Active Directory administration and support
Who We’re Looking For:
At least one year of Industry experience of first and second line support within a corporate environment
Ability to work as part of a team or solo as needed
Excellent attention to detail and multi-tasking skills
Excellent client-facing and internal communication skills (both written and verbal)
Analytical, problem solving and organisational skills
The ability to produce clear and comprehensive documentation for training or support purposes
Knowledge of the latest Windows Operating Systems
Knowledge of latest Microsoft Office products
Benefits
You’ll get the opportunity to be part of something very exciting. You’ll be a key player in helping to shape Once For All now and in the years to come. Here’s how we enable everyone at Once For All to do their best work:
Competitive Salary.
Wellness Fund/Private Health
25 days’ annual leave per year, plus bank holidays and option to buy or sell more days.
Pension plan
Life Insurance
Access to the Headspace App
Employee Assistance Programme
Training/Learning Budget
And more …
Company:
Once For All is a high growth, cloud-based, SaaS subscription business, providing governance, risk management and compliance services to over 4,000 public and private sector clients and over 60,000 customers across 20 different sectors including; construction, transport, retail, oil and gas, hospitality education, facility and property management, manufacturing, local and central government sectors.
Information Technology Support Analyst jobs in Basingstoke, England, United Kingdom
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