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Compass Group UK
Loughborough
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all,
Job Source: Compass Group UKHarper Recruitment
Derby, Derbyshire
Customer Service Assistant Salary: Up to £25k Type: Permanent Location: Derby Hours: Full-time - Monday - Saturday 7:30am-5pm (with a day off in the week) Harper Recruitment group are working in partnership with a highly successful and established independent East Midlands business. Established for over 40 years and market leaders in their field th
Job Source: Harper RecruitmentCompass Group UK
Nottingham
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Customer Service Assistant, you will contribute to a passionate and f
Job Source: Compass Group UKS.A.W Resourcing Ltd
Melton Mowbray
The Role S.A.W Resourcing Ltd are currently recruiting for an experienced Customer Services Assistant on behalf of our clients based in Melton Mowbray to start in August 2024 . The main duties of the role include:- Answering incoming telephone calls from customers/ clients wishing to place an order or enquire about products, services, delivery or c
Job Source: S.A.W Resourcing LtdSLS Recruitment
Nottingham
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed? Are you looking for a role where your contributions are truly valued? Our Nottingham based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing ou
Job Source: SLS RecruitmentSLS Recruitment
Nottingham
Kick start a new career in sales! No experience required - immediate starts available. Do you feel stuck in your current position Are you seeking a role with real progression opportunities Want to work with a company and grow alongside them Due to client demand and rapid expansion, our Nottingham based client is actively seeking self-motivated, pro
Job Source: SLS RecruitmentLidl GB
Derby
Summary £12.40 - £13.00 per hour | Full Time contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Ass
Job Source: Lidl GBLidl GB
Coalville
Summary £12.40 - £13.00 per hour | 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assis
Job Source: Lidl GBNG1, Nottingham, Nottinghamshire
£ 25000 - 26000/annum Plus Annual Bonus
Customer Service Assistant - Permanent - £26000 plus bonus - Nottingham City Centre
Office based
Great opportunity for someone with customer service experience to join modern, ever growing city centre based client.
Customer Services Specialist
My client is committed to great customer outcomes.
They blend data analytics, credit file insights, and the personal touch of a human underwriter on every decision made for their clients.
In Customer Services, we support our customers without scripts or diallers.
They have built a culture of collaboration and teamwork, and we encourage promotion from within, ensuring a better business for all.
Successful candidates will initially complete a robust 4-week onboarding process and engage with the wider business to understand that Customer Service process.
The Role
They are looking for the next generation of customer services specialists to join one of the most important departments within the business
You will engage directly with their customers through multiple different channels and manage customer relationships through the easy-to-use Salesforce CRM.
The right candidate will be someone who wants to make a difference to people, you are good at listening and won't feel the need to pass judgment. You will be comfortable offering solutions and being proactive doing your best to find the best outcome for their customers.
You will be expected to discuss sensitive customer issues, confidently manage customer expectations, and provide positive outcomes wherever possible.
Skills & Experience
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Strong communication skills both verbal and written.
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Good organisational skills and happy multi-tasking
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Good attention to detail
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Great listening skills
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Positive attitude, strong sense of pride in your work, and happy to be part of a team.
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Good IT skills
Desirable
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Financial services background
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Experience dealing with vulnerable customers.
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Call centre experience.
Benefits
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20 days annual leave, with an additional day per year of service (capped)
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Bonus based on personal and company performance.
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Social events
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Reward & recognition incentives.
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Games and breakout room
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Modern city centre offices near tram/bus stops/car parks
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Eyecare scheme
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Potential quick promotion for those who excel in roles.
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Strong ethical culture
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Casual dress
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Company pension
Job Types: Full-time, Permanent Salary: Up to £26,000.00 per year Schedule:
37.5 hours a week:
Every other Saturday WFH 08:00 – 16:30
Every other Friday afternoon/evening WFH 11:30 – 20:00
One Sunday a month WFH 08:00 – 16:30
Standard Monday to Friday 08:00 – 16:30
Work Location: Office based role
Email Alert for Customer Service Assistant jobs in NG1, Nottingham, Nottinghamshire
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