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Infrastructure Engineer
Location: Hybrid (Cambridge)
Salary: £40,000- £45,000 (DOE) + excellent benefits, including progression
My client, an established Managed Service Provider is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all their customer base including se
2nd Line Onsite Support Engineer
Position Overview
As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service affecting requests and incidents. You will work t
Technical Field Engineer c45k + car + benefits
South East ABJ7088
As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products.
The technical Field Engineer as part of the custome
Technical Field Engineer c45k + car + benefits
South East ABJ7088
As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products.
The technical Field Engineer as part of the custome
O ffice Based 5 Days Monday - Friday
Key skills: 2 nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.
My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an en
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator.
Spider is supporting a company who provide top-notch cloud telephone and video conference systems across Cambridge, East Ang
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator.
Spider is supporting a company who provide top-notch cloud telephone and video conference systems across Cambridge, East An
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator. Spider is supporting a company who provide top-notch cloud tel...
Job Source: Nadia Al-Masud
IT Support Specialist - 3rd Line/Field Engineer
Cambridge
£ 30000 - 35000/annum
Are you a confident and skilled IT support worker? Do you enjoy a mix of virtual support and on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team?
We are partnered with one of the leading IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.
Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.
As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site.
You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving.
Collaborating with other IT teams to find root causes and implement timely solutions, you will ensure incidents and service requests are properly logged, categorised, prioritised and resolved within agreed service level agreements (SLAs).
As part of you field support role, you will travel t...