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Tiger Recruitment
London
A leading Foreign Exchange company are seeking a bright Customer Service Associate. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday. WHAT YOU’LL DO You will be supporting the team with client
Job Source: Tiger RecruitmentMorgan McKinley
London
Job Title: Customer Service Associate (Fluent French Speaker) Location: London, UK (hybrid, 3+2) Contract duration: 4 months JOB DESCRIPTION: Looking for driven, results oriented and customer obsessed Onboarding Support Specialist to support and onboard French customers as well as improve onboarding processes. You will be directly responsible for i
Job Source: Morgan McKinleyAngela Mortimer
London
Calling all recent German Speaking graduates wanting to join an amazing team in Central London. This client is seeking personable, bubbly individual, who has good people skills. This is with an international business, who specialise in the financial sector. Customer Service Associate - German Speaking £14-£16ph- 3 Months Contract Central London - 3
Job Source: Angela MortimerMorgan McKinley
London Area, United Kingdom
Job Title: Customer Service Associate (Fluent French Speaker) Location: London, UK (hybrid, 3+2) Contract duration: 4 months JOB DESCRIPTION: Looking for driven, results oriented and customer obsessed Onboarding Support Specialist to support and onboard French customers as well as improve onboarding processes. You will be directly responsible for
Job Source: Morgan McKinleySurecall Recruitment
Greenford, London
A leading food logistics company is seeking the services of two passionate and driven Customer Liaison Assistants to join its busy team at its new Customer Fulfilment Centre in Greenford. The Role To provide an excellent customer service in a professional manner. The ideal candidate will have experience of working within a highly customer focused
Job Source: Surecall RecruitmentBerry Recruitment
London
Our client operates one of the busiest networks in the country, running the train service between London and Kent and parts of East Sussex, including the UK's first domestic highspeed service with Javelin trains. There is a blockade happening (no trains running) on the Sheerness line and we are in need of a number of customer service staff to help
Job Source: Berry RecruitmentPhoenix Recruitment Agency LTD
London
Customer Service (REMOTE/HYBRID) Location: London (1 days in the office, 4 days remote) (Full Remote) Type: Full-time, Permanent Salary: Between £20-£25 Phoenix Recruitment is currently searching for a skilled customer service support professional to join one of our fintech clients in London, specializing in the technology and payments industry. As
Job Source: Phoenix Recruitment Agency LTDDimensions Specialist Recruitment Ltd
Epsom
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and cu
Job Source: Dimensions Specialist Recruitment LtdLondon
Customer Service Associate
London (hybrid)
4 month contract
£120 per day
Are you interested in creating the future of e-com shipping? Do you want to be a part of team building the next $1bn initiative? A worldwide shipping company is looking for a driven, results orientated and customer obsessed Onboarding Support Specialist to support and onboard French customers as well as improve onboarding processes. You will be directly responsible for impacting a customer’s first experience of working with our business, working to KPIs that directly measure customer experience.
The key responsibilities for the role revolve around supporting directly and indirectly (partnering with the sales team) throughout the customer's onboarding journey to allow our clients to start shipping in France.
KEY RESPONSIBILITIES:
• Work as a customer onboarding & support SME for the commercial team and support customers set up their shipping accounts
• Support shippers and/or internal teams to set up rates, understand how to work with us, set up their operations and integrations to print labels to hand packages to launch shipping with us.
• Investigate key onboarding blockers, identify the root cause and coordinate resolution working with multiple internal teams. proactively escalate internally.
• Work cross-functionally in a highly complex area with multiple stakeholders, partnering with Product, Marketing, Commercial, Sales, Customer Programs and Operations to drive change, and influence stakeholders.
• Be able to work with excel, drive reporting and use this data to build solutions for improvement.
BASIC QUALIFICATIONS:
• Strong organizational skills, ability to work well in a fast-paced environment and multi-task in a high-energy environment.
• Experience in operations and logistics
• Proven ability to work with cross-functional teams to drive growth and process improvement for your business.
• Always does what is right for the customer – Relentlessly customer focused
• Bachelor’s Degree or equal experience
• Fluent in English and French required
PREFERRED QUALIFICATIONS:
• Experience working in client facing roles, ideally in a sales or customer support function.
• Excel at communication and are comfortable with playing a lead role in a highly visible organization.
• Expert use of MS Office Suite and CRM (e.g. Salesforce.com).
Email Alert for Customer Service Associate jobs in London
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