IT Engineer
Daventry, England, United Kingdom
IT Engineer
Great chance for an IT Support Technician to join a rapidly growing business in the health and wellbeing sector and to work a full time, 4 day week role.
You will never work a Monday again, Tues-Thurs you will work till 8.00pm and Friday 9-5 so a 3 day weekend every week.
You will work alongside a great IT Manager and gain great exposure to the latest Microsoft Cloud technologies. Great transitional role for a 1st/2nd line support person looking to shadow an IT Manager and become a fully-fledged IT Infrastructure Engineer
Role/Responsibilities
1st & 2nd line support for 60+ users in line with good practice.
Win10, Azure/AD hybrid system.
Hyper-V based servers operating in a mixed cloud/site array of services.
Telecoms VoIP, mobile & printer devices.
Serving as the first point of contact for IT support within the organisation for 1st line / day zero issues.
General IT systems operations: Installing, configuring, and maintaining systems & services.
Diagnosing and troubleshooting software and hardware issues.
Repairing and replacing damaged computer and network components.
Ensuring the security of client and server computers via security & maintenance systems.
Liaise with existing and potential vendors to organise service delivery within SLAs/Contracts.
Maintaining and updating technical documentation regularly, including annual inventory checks.
Testing new hardware and software solutions before full-scale installation.