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Detail 2 Recruitment Ltd
Manchester
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction, mi
Job Source: Detail 2 Recruitment LtdThe Solution Auto
Macclesfield, Cheshire
Aftersales Manager - Macclesfield Our client, a prestigious franchised dealer group, is looking to recruit an experienced Aftersales Manager. This is a huge opportunity, it needs to be a big hitter, someone with a stable background looking to drive a busy aftersales department forward and progress their career. You will be responsible for approx.
Job Source: The Solution AutoLSH Auto UK Limited
Macclesfield, England, United Kingdom
We have an amazing opportunity for an Aftersales Manager to join the team at our dealership in Macclesfield. You will Independently manage and develop a customer-oriented and profitable workshop and spare parts business. This includes, in particular, optimally utilising the market, a high level of customer satisfaction and high yields for the depa
Job Source: LSH Auto UK LimitedRise Technical Recruitment Limited
Manchester
Aftersales Manager (Mechanical / Hydraulic) Basic Salary Upto £45'000 + Excellent Company Benefits Manchester, Greater Manchester (Commutable from: Stockport, Oldham, Rochdale, Bury, Bolton & Surrounding Areas) Are you a Manager from a technical or commercial background within the Mechanical or Hydraulic industries? Are you looking to join a glob
Job Source: Rise Technical Recruitment LimitedOctane Recruitment
Salford, Greater Manchester
Service Advisor - Salford Salary - Up to £32,000 Basic + Bonus Days - Monday - Friday, 8am - 5:30pm, Saturdays on a rota Ref - OC17885 We have a new job vacancy available for Service Advisor in Salford. This role suits a Service Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential.
Job Source: Octane RecruitmentRichard Abson Group
Wigan, Greater Manchester
Role - Aftersales Manager/Service Manager Salary - £38,000 OTE £53,000 plus car Location - Wigan Our client, an outstanding dealer group, require an Aftersales Manager/Service Manager to take the reins of their successful service/parts department in Wigan. You will be overseeing a small department with, 3 on service reception, 7 in the workshop a
Job Source: Richard Abson GroupRichard Abson Group
Wigan
Role - Aftersales Manager/Service Manager Salary - £38,000 OTE £53,000 plus car Location - Wigan Our client, an outstanding dealer group, require an Aftersales Manager/Service Manager to take the reins of their successful service/parts department in Wigan. You will be overseeing a small department with, 3 on service reception, 7 in the workshop a
Job Source: Richard Abson GroupMechanics For Us Ltd
Warrington, Cheshire
A great Assistant Manager / Vehicle Technician is required by an exciting national motor aftersales employer in Warrington * Basic salary £30,000 to £32,000 plus bonus (OTE £40,000+) * 5 day working week, no Sundays nor Bank Holidays * MOTs / Service / Repair / Tyres / Brakes * Innovative customer focused service model * Smaller, growing natio
Job Source: Mechanics For Us Ltdtrafford park
£ 30000 - 40000/annum
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000
About the Company
Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.
Service & Aftersales Manager - The Rewards
Competitive salary
Monday – Friday 08.30 – 16.45
33 Days holiday (including Bank Holidays)
Pension Scheme
Death in service
Free parking Service & Aftersales Manager - Requirements
Engineering qualification would be an advantage
Knowledge of trucks, skips, cranes & hydraulics such as pumps/PTO/Oil tanks etc. is essential
Experience in a similar position working in aftermarket supplier/automotive distributor is an advantage
Computer skills like MS Office, ERP systems
Analytical mindset, strong organizational and project management skills
Excellent communication skills
Attention to detail & problem solving
Customer service and administration skills
Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities
Improve the quality of customer service and retention of customers
Monitor warranty claim submissions and requisite credits and take action as required
To control service stocks at a level commensurate with profit requirements
To maximise departmental profitability through the sale of labour, parts, accessories, & other products
Work closely with the service team for our direct business to deliver a first class service
Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges
Dealing with queries & providing resolutions
Ensure the necessary improvements and corrective actions are taken where variations of target achievement occur
Provide business case for new service products
Establish & maintain good relationships with all other departmental colleagues
Responding to new and repeat enquiries by phone and by email
Deliver continuous improvement in aftersales revenues & cost efficiencies
Build and maintain excellent working relationships with customers
Exploring and driving new opportunities to enhance sales revenue and optimize after-sales operation About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Email Alert for Service & Aftersales Manager jobs in trafford park
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