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Reed
York
Due to the continued and exciting growth of one of our clients we are currently recruiting for a Customer Service Executive for their growing team. Based in the York Ring Road. You will be responsible for servicing inbound phone calls and engaging with prospective and existing customers by explaining the full benefits of the product range and servi
Job Source: ReedOffice Angels
Knaresborough
We are currently seeking a passionate and customer-focused individual to join a Financial Services business in Knaresborough as Customer Service Executive. As part of our client's organisation, you'll have the opportunity to work with a friendly and supportive team, dedicated to providing outstanding service to our valued customers. ?? Key respons
Job Source: Office AngelsOffice Angels
Knaresborough, North Yorkshire
We are currently seeking a passionate and customer-focused individual to join a Financial Services business in Knaresborough as Customer Service Executive. As part of our client's organisation, you'll have the opportunity to work with a friendly and supportive team, dedicated to providing outstanding service to our valued customers. Key responsib
Job Source: Office AngelsOffice Angels
Knaresborough
We are currently seeking a passionate and customer-focused individual to join a Financial Services business in Knaresborough as Customer Service Executive. As part of our client's organisation, you'll have the opportunity to work with a friendly and supportive team, dedicated to providing outstanding service to our valued customers. Key responsib
Job Source: Office AngelsCharterhouse Recruitment Services
York
CUSTOMER SERVICE SUPPORT EXECUTIVE Are you an advocate of health & wellbeing, are you looking to make a change to people's lives and are you looking to work as part of a vibrant and energetic customer service team? The Customer Service Support Executive is a key role engaging with prospective and existing customers delivering a high level of custo
Job Source: Charterhouse Recruitment ServicesImage Data Group Limited
DN14 7SEGooleGooleNorth EastUnited Kingdom
The Customer Service/Account Executive role is based in the office on site in Howden (DN14 7SE) & is a key role within our business. You will create & maintain the positive relationships with our customers (working mainly on email, phone, Teams) ensuring their needs are exceeded daily. Image Data Group are a family run business with sites in Howden
Job Source: Image Data Group LimitedImage Data Group Limited
Goole
The Customer Service/Account Executive role is based in the office on site in Howden (DN14 7SE) & is a key role within our business. You will create & maintain the positive relationships with our customers (working mainly on email, phone, Teams) ensuring their needs are exceeded daily. Image Data Group are a family run business with sites in Howden
Job Source: Image Data Group LimitedImage Data Group Limited
DN14 7SEGooleGooleNorth EastUnited Kingdom
This Senior Customer Service/Account Executive role is office based in Howden (DN14 7SE) & is a key role for our Customer Service/Account Management Team. Image Data Group are a family run business with sites in Willerby (Hull), Howden & Brighton, operating at the forefront of marketing communications, providing print solutions/products since 1989.
Job Source: Image Data Group LimitedYork
Due to the continued and exciting growth of one of our clients we are currently recruiting for a Customer Service Executive for their growing team. Based in the York Ring Road.
You will be responsible for servicing inbound phone calls and engaging with prospective and existing customers by explaining the full benefits of the product range and services to grow the business.
We are looking for candidates who have a passion for customer service that also have the ability to upsell additional company products and retain existing customers.
Salary between £23,000 plus monthly individual and team commission. Working 37.5 hours a week Monday to Friday 9-5.30pm with an hour for lunch and 1in4 Saturdays working 10-4pm paid at 1.5x overtime.
Duties and Responsibilities:
To provide first class customer service to prospective and existing customers.
To work proactively in order to maximise brand reputation and sales revenue through effective conversations.
Maximise up-selling and cross-selling opportunities.
Effectively handle inbound customer enquiries and pro-actively respond and provide solutions.
Be competent in handling difficult conversations while working in line with the Company Complaints procedure, recording and escalating feedback where necessary.
Good communication skills are essential, you will have a great understanding of how to apply personality, empathy and professionalism into every call.
Be confident and competent in working in a target driven environment, demonstrating ambition to achieve your targets and resilience where needed.
Experience required:
Confident working with multiple contact types, such as telephone, social media, webchat and email.
Excellent customer service skills
Experience of phone work including dialling out
Upselling experience desirable
Excellent telephone manner.
Able to multi-task.
Drive to achieve KPI’s and SLA’s.
Possess excellent communication skills, both verbal and written.
So, if you are customer focused and this sounds like it’s for you don’t hesitate in applying as the client is happy to move quickly.
Customer Service Executive jobs in York
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