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Elite Personnel
Tamworth
Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer
Job Source: Elite PersonnelGi Group
Cannock
Gi Group is working on behalf of our client in Cannock. To support their progress, we are currently recruiting for a Customer Service Coordinator – Futures Division to come join the team at Lodge Lane. After around 9 months the office team will move to new facilities in Powerpark Wolverhampton. THEY ARE 200 years of history and over 2,300 employee
Job Source: Gi GroupeTeam
Telford, England, United Kingdom
Job Title: Customer Service Coordinator Location: Telford, UK Job Type: Full Time Contract, 12 months Shift: Day shift Responsibilities: • Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations. • Provide Quotation of sub-contract prices to
Job Source: eTeamConcept Technical
Oldbury, Sandwell
Customer Service Coordinator Oldbury Temp to Perm Hours or Work: Monday to Friday 08.30am till 5.00pm with 30 minutes lunch. We are working in partnership with a fantastic manufacturing company who are based in Oldbury. We are seeking a Customer Service Coordinator to join their experienced strong sales and customer service team on a temp to p
Job Source: Concept TechnicalVistry Group
Stafford
We have a unique opportunity for a Part Time Customer Service Coordinator to join our team at Vistry North Central Midlands, our Stafford office. As our Customer Service Coordinator, you will need to be caring and have calmness, be flexible when deadlines are required and are a great team player, when you will deal with customer concerns received b
Job Source: Vistry GroupCrest Nicholson plc
Tamworth, England, United Kingdom
Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson's Midlands Division are looking for a Customer Service Coordinator to join the growing team at our office in Tamworth. Customer ser
Job Source: Crest Nicholson plcGi Group
Cannock
Gi Group is working on behalf of our client in Cannock. To support their progress, we are currently recruiting for a Customer Service Coordinator – Futures Division to come join the team at Lodge Lane. After around 9 months the office team will move to new facilities in Powerpark Wolverhampton. THEY ARE 200 years of history and over 2,300 employee
Job Source: Gi GroupAutosmart International
Lichfield
Autosmart is a growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart s first-class vehicle cleaning products to a diverse range of trade customers. Our success lies in the com
Job Source: Autosmart InternationalCannock, Staffordshire
£ 25790/annum + fantastic benefits
Customer Service Coordinator
£25,790 PA + Benefits
Full time, Permanent
Cannock
Heritage PS Talent Solutions are working on behalf of our client.
Heritage PS Talent Solutions are working on behalf of our client to recruit for an experienced Customer Service Coordinator to join our well-established manufacturing client in Cannock. The successful candidate will support the Customer Service team on a full time, permanent basis.
The ideal candidate will have recently worked within a customer service role dealing with customers predominantly over the phone, order inputting and order management with experience of liaising with internal partners to ensure needs are met.
Main duties of the Customer Service Coordinator:
Customer Interaction:
Respond to customer inquiries, pricing requests, delivery information, and sample requests via telephone and email.Order Management:
Verify and confirm addresses, pricing, discounts, product availability, and haulage options.
Enter quotations, sales orders, sample requests, and schedules into the system.
Investigate and process credit requests and additional invoices.
Prepare and issue credit notes.System and Database Management:
Ensure regular and accurate updates are maintained in the company's CRM system.Logistics Coordination:
Liaise with the transport team to manage order book and schedule clearances.
Check order acknowledgements for accuracy.Sales Support:
Collaborate with external teams and customers to promote stock and drive sales.
Requirements of the Customer Service Coordinator :
Outstanding customer service skills and ability to build strong relationships.
Strong interpersonal and communication abilities, both verbal and written.
Proven experience working effectively as part of a team.
Willingness to participate in training events, including those requiring travel and overnight stays.
Professional telephone etiquette and precise keyboarding skills.
Flexible, enthusiastic, and capable of working under pressure while using initiative.
Proficient in Microsoft applications, including Outlook, Excel, and Word.
Possession of a valid driver's license.
Knowledge of the construction industry is advantageous but not required
Benefits of the Customer Service Coordinator:
Full time, permanent role with hybrid working options
Competitive salary
10% matched pension
3x life insurance
Full access to Employee Assistance programme for self and family members
Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc…
Personal development and career progression opportunities
Free, onsite parkingFor more information on this role, please contact Elly on (phone number removed).
Closing date is 25.6.2024 Please note this could change subject to suitable applications.
Heritage PS Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Heritage PS Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour t o respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Please note
If this role is permanent, Heritage PS Talent Solutions is operating as the employment agency. If this job is a temporary role, Heritage PS Talent Solutions is operating as the employment business
Email Alert for Customer Service Coordinator jobs in Cannock, Staffordshire
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