Customer Service Administrator
Bournemouth
My client is looking for 2 Customer Service Administrators to join the team due to internal movement. The role is office based until probation - then hybrid working can be offered £24,000 rising to £25,000 after probation Lovely refurbished offices - working with a great team - family run business Answering operational telephone calls in a professional manner
Building a rapport with customers and suppliers and managing accounts where needed
Processing customer orders and liaising with suppliers
Dealing promptly and efficiently with telephone and email queries from customers and suppliers
Advising customers on both commercial and domestic waste management
Sourcing alternative ad-hoc servicesLiaising with accounts receivables regarding customer credit card payments
Producing customer reports
Performing administrative tasks as required
Other ad-hoc duties ensuring the smooth running of the customer service department
Assisting your colleagues in other departments where required
Administration of contractor pricing, purchase orders and new sites onto the system
Administration of new suppliers and customers onto system
Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
Supporting new business through supplier sourcing where applicable
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