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Job DescriptionKnowledge is power, and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared challenges. As a Microsoft Solutions Partne
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Job Source: The ONE Group Ltd
Information Technology Support Technician
Stonehouse
Job DescriptionIT Support Technician£24,000 – £32,000 GloucestershireDo you have 2 years’ experience in IT? Do you know the MSP market and want to work with a market leader?My client is a UK market leader in their field and due to company expansion, they are seeking to recruit a new IT Support Technician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind.Key Responsibilities:Technical assistance, such as proactive monitoring, problem-solving, and security operations.Assistance with customer projects, including remote and on-site assistance for new installs and deployments.Finishing up planned updates and maintenance.Overseeing and assisting with internal systems.Cooperating closely with the first-line support team to address customer concerns when they become more serious.Manage third-party suppliers.About you:Previous experience in an IT Infrastructure Support role, ideally within a MSP environment.Customer service-focused and able to communicate effectively with customers at all levels.Strong communication skills, and ability to communicate technical information at all levels.Motivated, positive attitude and comfortable working in a team or alone.Good work ethic and a flexible approach to working hours due to the demanding business environment.Benefits:Daily fruit and breakfast. Flu shots.25 days of vacation time in addition to (FTE) bank holidays and your birthday. A free Perk Box discount subscription and wellness appPlease contact Daniel at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.