Planner
Glasgow
£ 26738/annum
Anderson Knight is recruiting Planner’s for a well-established, national client based in Glasgow.
This role is critical in ensuring the effective and efficient day-to-day planning and scheduling of engineers' routes and workloads across various reactive and planned service contracts.
Key Responsibilities:
Plan and schedule engineers' routes and workloads for both reactive and planned service contracts.
• Ensure efficient allocation of resources to meet service demands.
• Monitor daily schedules and adjust as needed to accommodate changes and emergencies.
• Communicate effectively with engineers and other team members to ensure clarity and efficiency.
• Maintain accurate records of schedules, work orders, and completed tasks.
• Collaborate with the Services Manager to meet SLA and KPI targets.
• Assist in the procurement of necessary equipment and spare parts as required.
Working Hours:
• Typically working 5 days over 7.
• Shift pattern on rotation:
o 07:00 - 15:30
o 09:00 - 17:30
o 11:30 - 20:00
Qualifications and Skills:
• Strong organisational and planning skills.
• Proficient in Microsoft Excel and other Microsoft Office packages.
• Excellent communication skills.
• Ability to work effectively under pressure.
• Experience in a similar role or the service industry is preferred but not essential.
• Strong customer service skill...