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Zest Business Group
Caerphilly
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and con
Job Source: Zest Business GroupFocus Resourcing
Barry
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will receiv
Job Source: Focus ResourcingFocus Resourcing Group
Barry, South Glamorgan
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will re
Job Source: Focus Resourcing GroupFocus Resourcing
Barry
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will re
Job Source: Focus ResourcingFocus Resourcing
Barry, Vale of Glamorgan
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will receiv
Job Source: Focus ResourcingFocus Resourcing Group
Barry
Our client, a renowned name in Domiciliary Optical and Audiological services, are partnering with us to support in the recruitment of a Domiciliary Audiology Partner to join them on a permanent basis. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. This is a senior
Job Source: Focus Resourcing GroupBensons for Beds
Cwmbran
Assistant Store Manager - Cwmbran Store - Base salary of £24,000 with the potential to earn up to £34,000 with On Target Earnings - Deputising for the store manager, running the shift in their absence, training colleagues and helping our customers choose the right products for a great night's sleep! The Role - Assistant Manager We are currently
Job Source: Bensons for BedsInspired Selections
, WLS, United Kingdom
A very exciting opportunity has become available for a customer focused Qualified Dispensing Optician on a full time, permanent basis in a very busy practice in Swansea. I am recruiting currently for a franchise of one of the UK's most trusted optical brands. This practice is situated on a busy high street and has a large and loyal customer base.
Job Source: Inspired SelectionsCaerphilly
£ 20000 - 23000/annum
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'Optical Customer Service Advisor - Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skillsOptical Customer Service Advisor - Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary is between £2...
Email Alert for Optical Assistant jobs in Caerphilly
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