Sales Administrator
Marple
£ 23400/annum excellent training and benefits offered
An excellent opportunity has arisen within a well-known international textile brand with offices based close to Stockport. The focus of the role will be dealing with customers making orders and handling everything involved with this from start to finish. The main tasks involved will be order processing, checking stock availability, then dealing with the transport and delivery of the product and all the relevant paperwork.
The ideal person for this role will have a passion to provide first class customer service and be happy dealing with the full order processing cycle from start to finish.
The role requires someone with excellent communication skills, both written and verbal and solution focused when dealing with problems. You must be computer literate with knowledge of MS Office suite, including Excel and have strong organisation and administration skills!
The position is 30 to 35 hours and offers a pro rata salary of up to £23,400pa.
What will you be doing as a Sales Administrator / Customer Co-ordinator / Customer Service Officer?
Managing accounts alongside other departments
Order processing on to in house system from email and into the customers portal
Managing customer expectations and requests
General sales administration associated with order processing and month end reporting
Managing delivery booking slots and ensuring they arrive on time
Preparing stock reports based on sales data
Handling customer requests, enquiries, delivery chasers, co...