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IT Service Desk Analyst

London Area, United Kingdom

IT Service Desk Analyst - Central London - £35,000 - 1st & 2nd Line Support

We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours.

Our client is very modern in its approach and is looking for an IT Service Desk Analyst who is happy to provide 1st & 2nd Line support to their London Office.

Responsibilities

Call Logging

Troubleshooting

Customer service

Technical support for Windows 11, Microsoft Office 365, iManage DMS

Issue Prioritization

Hardware/Software Installation

Skills & Qualifications

High level of IT literacy

Fully conversant in Office 365 and Windows 11

Minimum of two years’ experience in a Service Desk environment

Microsoft Certified Professional (preferred, not required)

ITIL Qualifications (preferred, not required)

If the above role sounds of interest, please apply below.

Apply

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