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Virgin Money
Dunfermline
Job Description Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Location: Dunfermline Contract Type: Permanent, 17.5 Hours \n Live for the weekday. Live a life more Virgin. Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play,
Job Source: Virgin MoneyVirgin Money
Dunfermline
Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Location: Dunfermline Contract Type: Permanent, 17.5 Hours Live for the weekday. Live a life more Virgin. Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt se
Job Source: Virgin MoneyCBW Staffing Solutions Ltd
Edinburgh
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Job Source: CBW Staffing Solutions LtdCBW Staffing Solutions
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Job Source: CBW Staffing SolutionsPenguin Recruitment
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An urgent opportunity has arisen within of the UK's largest independent acoustic consultancies working in a wide variety of sectors but primarily known for their work related to the design stages of projects and working closely with world established architects in the education, high profile residential and performance space mrkets. Due to a contin
Job Source: Penguin RecruitmentPertemps Glasgow
Edinburgh
Role: Travel Consultant Location: Edinburgh Salary: Up to £23,000 DOE (+ uncapped bonus) Pertemps are recruiting Travel Consultants to work with their Edinburgh based client. The role will involve providing first class customer service whilst managing the process from start to finish and will suit someone from a retail travel background. Responsi
Job Source: Pertemps GlasgowArnold Clark.
Edinburgh
£25,500 with no company car or £23,500 with company car On target earnings of £35,000-£40,000 with uncapped earning potential A flexible five-day working week 33 days annual leave All the training you need to thrive in your role Private healthcare Life Assurance Generous retail discounts Maternity & Paternity packages Are you a people person with a
Job Source: Arnold Clark.Arnold Clark.
Kirkcaldy
£25,500 with no company car or £23,500 with company car On target earnings of £35,000-£40,000 with uncapped earning potential A flexible five-day working week 33 days annual leave All the training you need to thrive in your role Private healthcare Life Assurance Generous retail discounts Maternity & Paternity packages Are you a people person with a
Job Source: Arnold Clark.Dunfermline
Business Unit / Team: Stores Network
Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits
Location: Dunfermline
Contract Type: Permanent
Live for the weekday. Live a life more Virgin.
Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Dunfermline store has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you’re looking for!
What you’ll be doing…
Welcoming our lovely customers to the Store
Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process
Resolving any queries customers may have with their banking
Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution
Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone
You’ll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community
We need you to have…
Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers
Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers
Great communication skills with a natural ability to engage and build rapport with lots of different personalities
A flexible and positive working approach to suit customer needs and business demands
Genuine enthusiasm to work with your team to achieve collective goals in a timely way
A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news
It’s a bonus if you have but not essential…
Some financial services experience
Knowledge of banking products
Working knowledge of Microsoft Office applications
Red Hot Rewards
Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more
Up to five extra paid well-being days per year
20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
Market-leading pension
Free private medical cover, income protection and life assurance
Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
Ability to work anywhere in the UK (where the role allows)
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks
Email Alert for Customer Consultant jobs in Dunfermline
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