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The ONE Group Ltd
huntingdonshirehuntingdonshireeast angliaUnited Kingdom
Job Description1st Line Support (3 Month Contract) £14-£17 + Holiday pay and pension St IvesWe are partnering with a tech/engineering organisation on the outskirts of St Ives who are looking to add a 1st Line Support Analyst to their growing IT Team on a 3-month temporary contract. There is potential for this to be extended or go permanent, however
Job Source: The ONE Group LtdBurman Recruitment
londonlondonsouth east englandUnited Kingdom
Job DescriptionWe are currently searching for a Service Desk Analyst for our client in the Higher Education sector.Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abiliti
Job Source: Burman RecruitmentIT Recruitment Solutions Ltd
BrightonBrightonUnited Kingdom
Service Desk Analyst / Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing.This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the set-up, maintenance and remo
Job Source: IT Recruitment Solutions LtdBell Integration - Driving Digital Transformation
portsmouth, hampshireportsmouth, hampshiresouth east englandUnited Kingdom
Job DescriptionOverviewWorking within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering covering critical systems for our diverse range of customers.This role is based on-site in Portsmouth.The RoleUtilising industry standard toolsets, you will monitor calls, emails and automated alerts, br
Job Source: Bell Integration - Driving Digital TransformationAuxilion
sheffield, south yorkshiresheffield, south yorkshireyorkshire and the humberUnited Kingdom
Job DescriptionService Desk AnalystPlace of work: Sheffield, UK - Hybrid / Duration: Permanent / Hours of work: Monday – Friday – office hours.About the Company and the Role: Auxilion a leading provider of IT outsourcing and IT managed service solutions. As part of the Auxilion organization you will work directly on a client site responding to inte
Job Source: AuxilionNCC Group
Manchester
Job DescriptionLocation: ManchesterService Desk Analyst (6 month FTC)Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working to
Job Source: NCC GroupIssured Limited
Milton Keynes
Job DescriptionService Desk AnalystLocation: Milton Keynes, UK with an opportunity to work from home.Salary: £22000 - £25000 per annum + BonusUK passport /Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role.Issured, an award-winning business transformation consultancy and developer of secure IT
Job Source: Issured LimitedModern Networks Ltd
Hitchin
Job DescriptionAbout Us:Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market le
Job Source: Modern Networks LtdChester
Job DescriptionService Desk AnalystChester12 months contractSalary starting from £30,000pa dependant on experience, plus benefits (see below)Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.My client is on the world’s leading financial institutions united in their purpose to help make financial lives better through the power of every connection. They are dedicated to helping teammates be their best at work and at home. It starts with having a diverse, inclusive workplace where employees are valued for their individual strengths and perspectives. They firmly believe all employees should be treated with respect, live free of discrimination and be able to bring their whole selves to work. This is core to who they are as a company and how they drive responsible growth.My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or permanent opportunity. You will be fully office based whilst undergoing training, at least 1 month, then moving to a hybrid working model of 3 days in the office, 2 days working from home as determined by the rota. The role is working a 40 hour week, Monday to Friday with a number of shifts between the hours of 7am and 7pm and you would also be required to work 1 weekend in 5. Rotas are produced 3 months in advance.In this role you will be conducting basic troubleshooting of Microsoft applications and proprietary systems via phone and chat function supporting internal bank employees globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background.Knowledge and SkillsDesired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Excellent customer service skills. Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.Desired SkillsTechnology Call Centre and Customer Service experience. Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
Email Alert for Service Desk Analyst jobs in Chester
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