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Pertemps Redditch Commercial
Bromsgrove
Job Title: Customer Service Advisor Job Type: Permanent, Full Time Salary: £23-25,000 Location: Bromsgrove We have the opportunity to join an established organisation within the Insurance sector as a customer service advisor. If you have previous experience within the insurance industry this is desirable but not essential, customer service experie
Job Source: Pertemps Redditch CommercialThe Job People
Coventry, West Midlands
The Job People are looking for Customer Service Advisors to join a well established Manufacturing company in Coventry. Candidates are to have previous customer service experience, be willing and able to learn the inhouse computer systems / processes and company products through on the job training. The role is permanent and we are looking for con
Job Source: The Job PeopleHariley Solutions
Brownhills, Walsall
Brownhills Temporary - Permanent Full Time Monday - Friday 8am - 5pm (42.5 hours) £27,066 p/a Working as part of the sales team in a sales environment. Answering the telephone politely and efficiently. Accurately booking customer orders, sourcing products where required. Dealing with customer service and sales enquiries promptly and professionally
Job Source: Hariley SolutionsInteraction Recruitment
Birmingham
Interaction Recruitment are seeking a Customer Service Advisor for our client in Birmingham. Duties Include: General Administration. Data Inputting. Speaking to customers on the phone and passing them through to different departments. General filling and photocopying. Answering incoming telephone calls. Handling service issues. Working Hours: Monda
Job Source: Interaction RecruitmentReed
Wolverhampton
Service Advisor Job Type: Full-time Location: Wolverhampton Salary: £24,000 with uncapped commission! Our client based in Wolverhampton are seeking a Service Advisor to join their busy Service Department. This role offers a superb opportunity for progression for the right individual who demonstrates an aptitude to learn and a keenness to develo
Job Source: ReedAdecco
Warwickshire
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system
Job Source: AdeccoReed
Lichfield
Our client, based near Lichfield are looking for an experienced Customer Service Coordinator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday, what's not to love!The ideal candidate will be the first point of contact for our customers,
Job Source: ReedAdecco
United Kingdom
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system builds
Job Source: AdeccoB2, Birmingham, West Midlands (County)
Customer Service Advisor
Birmingham
We are looking for an enthusiastic and motivated Customer Service Advisor to join our Service delivery team in Birmingham. You will be part of a growing and ambitious team with responsibility for making sure that both our drivers and customers are happy.
About Engineius
Engineius’ goal is simple: to make vehicle movement easy.
We are on our way to creating the leading end-to-end movement solution in the UK for our customers (such as Hertz and The AA), delivered by our network of 600+ drivers and transport agents across the UK.
Since going live in April 2018, we have acquired over 80 clients, many of whom can claim to be amongst the largest players in the UK automotive industry. We are already one of the largest competitors in our space but have ambitions to grow much further and we are crazy about sustainability, to date we have saved fleets over 3,000,000 tonnes of CO2.
We are seeing our hard work paying off as we have won 7 awards, including Best Fleet Software three years in a row, a highly commended well-being award, two innovation awards, and one outstanding product of the year award.
What Characteristics Are We Looking For?
Customer Service Advisor - Essential
* Enthusiasm and passion for customer service
* Enjoys problem solving
* Experience handling a high volume of calls
* Able to work well under pressure and multi task
* Enjoys relationship building and communicating with customers and suppliers over the phone
* A desire to take responsibility rather than wanting to stay ‘under the radar’
* Resilience
* Willingness to learn and take on new challenges
Customer Service Advisor - Desirable
* Geographical knowledge
* Vehicle knowledge
* Ambition to progress in a rapidly growing business
Customer Service Advisor - Key Responsibilities:
Answering inbound phone calls from our driver network and ensuring that our drivers feel supported by:
* Helping to answer their queries and providing any support required;
* Solving their problems as quickly and efficiently as possible.
* Using our online system and technology to identify when you need to make outbound calls to drivers, and then guiding drivers so they deliver the vehicle to the customer’s instructions and timings.
Building and maintaining positive relationships with our customers by:
Calling them proactively before any issue becomes a real problem and agreeing potential solutions.
Making sure that their email requests are actioned quickly and accurately.
What's in it for you
Grow with us
You will be part of a growing and ambitious company! We want you to be happy and enjoy coming to work where you are surrounded by a supportive team.
In the heart of Birmingham
We are based in Birmingham city centre at Somerset House, only a 5-minute walk from Grand Central train station. In summer you can enjoy the rooftop terrace and views of the city!
Socials and more!
Social events and activities are held in the building once a month. We have quarterly company socials which in the past have been rooftop quiz nights, mini golf and a meal at Fazenda.
Fitness and wellbeing
Your wellbeing and health matters to us. In the building there is a gym and showers that you can use before, during or after work. If you like golf, you can enjoy practising on the golf simulator too.
Time to relax
Well-deserved time off- you will get 25 days off a year plus bank holidays. You will also get an additional day with every completed year of service up to a maximum of 30 days per annum.
Join us
If you want to be part of a forward-thinking, sustainable company and you embrace positivity, we would love to hear from you
Email Alert for Customer Service Advisor jobs in B2, Birmingham, West Midlands (County)
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