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Sales Coordinator

Letchworth Garden City

£25,000 - £27,000 per annum - 12 month fixed term contract - Hybrid working (2 days office based) - 25 days holiday + bank holidays

Leading Letchworth based organisation have an immediate opportunity for a Sales Coordinator with customer service and account management experience to manage the order processing from order to dispatch.

Sales Coordinator - Job Overview

Act as the first point of contact delivering excellent customer service to new and existing customers

Manage the entire UK and Export sales order process from receipt to confirmation of payment and dispatch

Manage complex and bespoke orders for specific export markets, reviewing contracts, terms & conditions and facilitating the preparation of shipping, banking documentation and related paperwork including Letters of Credit and Certificates of Origin

Liaising with manufacturing, logistics, technical and finance teams regarding the progress of orders

Respond to enquiries accurately, timely and in a professional manner

Maximise sales opportunities from inbound calls and proactive outbound customer contact to promote point of sale activities, new product launches and promotions

Handle sales enquiries by phone or email

Identify, develop and key account manage customers in order to grow sales and profitability

Sales Coordinator - Required Skills and Experience

Previous experience working in a busy customer service/ sales environment, with experience of Export markets, Letters of Credit & related documentation

Experience of handling inbound calls, building and maintaining relationships

Experience of making proactive outbound calls and initiating customer contact

Internal/external sales background essential

Used to working to targets, meeting and exceeding set KPI’s both individually and as a team

Good standard of education - GCSE/O Level English and Maths or similar

Proficient in Microsoft Office suite, CRM/ERP systems and Social Media applications

Languages desirable

Sales Coordinator - Benefits Offered

£25,000 - £27,000 per annum

Hybrid working (2 days office based)

37.5 hours per week Monday to Friday (rotational shift pattern of 8-4/ 9-5/ 9.30-5.30)

Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business.

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Sales Coordinator jobs in Letchworth Garden City

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