Sales Coordinator
Letchworth Garden City
£25,000 - £27,000 per annum - 12 month fixed term contract - Hybrid working (2 days office based) - 25 days holiday + bank holidays
Leading Letchworth based organisation have an immediate opportunity for a Sales Coordinator with customer service and account management experience to manage the order processing from order to dispatch.
Sales Coordinator - Job Overview
Act as the first point of contact delivering excellent customer service to new and existing customers
Manage the entire UK and Export sales order process from receipt to confirmation of payment and dispatch
Manage complex and bespoke orders for specific export markets, reviewing contracts, terms & conditions and facilitating the preparation of shipping, banking documentation and related paperwork including Letters of Credit and Certificates of Origin
Liaising with manufacturing, logistics, technical and finance teams regarding the progress of orders
Respond to enquiries accurately, timely and in a professional manner
Maximise sales opportunities from inbound calls and proactive outbound customer contact to promote point of sale activities, new product launches and promotions
Handle sales enquiries by phone or email
Identify, develop and key account manage customers in order to grow sales and profitability
Sales Coordinator - Required Skills and Experience
Previous experience working in a busy customer service/ sales environment, with experience of Export markets, Letters of Credit & related documentation
Experience of handling inbound calls, building and maintaining relationships
Experience of making proactive outbound calls and initiating customer contact
Internal/external sales background essential
Used to working to targets, meeting and exceeding set KPI’s both individually and as a team
Good standard of education - GCSE/O Level English and Maths or similar
Proficient in Microsoft Office suite, CRM/ERP systems and Social Media applications
Languages desirable
Sales Coordinator - Benefits Offered
£25,000 - £27,000 per annum
Hybrid working (2 days office based)
37.5 hours per week Monday to Friday (rotational shift pattern of 8-4/ 9-5/ 9.30-5.30)
Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business.