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Ibstock PLC
Ibstock
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutio
Job Source: Ibstock PLCTHE CHANNEL RECRUITER LTD
Nottingham
JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technolog
Job Source: THE CHANNEL RECRUITER LTDStirling Warrington
Leicester
1st Line Support Leicester Office based, 9.00am-5.30pm Are you an experienced IT professional looking for your next role. We are excited to partner with a market leader who is looking to recruit someone passionate about providing support to their business both in the UK and overseas. Responsibilities: Deliver an exceptional standard of service
Job Source: Stirling WarringtonTalk Staff
Nottingham
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background of working in a 1st Line/ Helpdesk role Good understandi
Job Source: Talk StaffThe Channel Recruiter
Nottingham
JOB TITLE: 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology
Job Source: The Channel RecruiterIn Technology Group Limited
Nottingham
Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground r
Job Source: In Technology Group LimitedDistinct Recruitment
Nottingham
You will be experienced and enthusiastic at delivering 1st line IT support. Day to day you will be providing standard 1st Line Support duties to all users across the UK, ensuring to build rapport and maintain strong relationships. Based in Nottingham City Centre 35-hour week, shift rota between 6am to 7pm Salary is £27,000 with £5k on-call bonus 25
Job Source: Distinct RecruitmentKelly Services
Nottingham
Job Title: Second Line Support AnalystLocation: Beeston, NottinghamSalary: £12 per hour (rising to £13.80 after 12 weeks)Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions. They ar
Job Source: Kelly ServicesLoughborough
Are you passionate about providing exceptional technical support and resolving complex IT issues?
We are seeking a talented individual to join our client’s dynamic team as a First Line Support
Key Responsibilities:
Provide first/second line technical support to clients via phone, email, or in person.
Diagnose and troubleshoot complex hardware and software issues.
Escalate unresolved issues to the appropriate teams and follow up until resolution.
Support users with Office 365 applications and services.
Document support processes and maintain accurate records of incidents and resolutions.
Collaborate with other support teams to ensure timely resolution of issues.
Proactively identify recurring problems and suggest long-term solutions.
Requirements:
Proficiency in diagnosing and troubleshooting hardware and software issues.
Strong knowledge of operating systems, networking protocols, and IT infrastructure.
Experience with Windows.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Customer-focused attitude with a passion for delivering exceptional service.
If you are a motivated individual with a passion for problem-solving and a dedication to customer satisfaction, we want to hear from you!
Email Alert for Desktop Support - First Line Support jobs in Loughborough
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