Credit Controller
London
Job Title : Credit Controller Salary : £25k - £30k Location : NW London
Summary : We are exclusivity representing one of London's fastest growing property management companies looking to bring a credit controller into their finance team. Undertaking all credit control functions, this role will be crucial to maintain the cash flow of the business.
Responsibilities & Processing :
Undertake all credit control functions.
Processing arrears runs every other week (including referrals and instructions/decision making with regards to defended debt.)
Liaise with solicitors and instruct accordingly in accordance with client instruction
Manage electronic data and e-mails
Chasing arrears via all means available, i.e. emails, telephone etc
Liaison with managers, accountants, and support staff as necessary to provide an accurate and efficient service to clients.
Dealing with customer queries, escalating urgent matters if necessary
Post additional charges correctly and accurately.
To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
To participate in all internal training, prepare and run training sessions and attended external training.
Ensure targets are met in line with KPI's.
Creation of payment plans ensuring that cash flow is not affected at the sites, weekly monitoring of the payment plans to ensure that leaseholders are adhering to payment plans - take off hold where required.
Obtain Feefo & Google reviews in line with company OKR of 50 per month.
Handling queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous, and efficient manner.
Running Expenditure reports monthly send to property managers, escalate is not received and post accurately to Qube.
Financial reports to PM's monthly to highlight debtors and the service charge level
Benefits:
Competitive salary up to £30k DOE
Hybrid options after probation
Study support for relevant qualifications & courses
Social events including Quiz's & early finishes