Customer Administrator
Bredbury
£ 11.58/hour
Are you an experienced customer service administrator seeking a new and exciting challenge? We have a fantastic opportunity for a Customer Administrator to join a dynamic team in Stockport. This is initially a temporary role, with the potential to become a permanent position.
As a Customer Administrator, you will play a crucial role in providing exceptional customer service and administrative support. Your main responsibilities will include:
Efficiently handling and monitoring customer inquiries
Monitoring email inboxes and checking information
Arranging collections from customers and suppliers
Scanning relevant information into the system
Updating customer assets on the database
Managing the flow of work within the company's ERP systems
Processing incoming and outgoing subcontract items
Supporting logistics and workshops
Liaising internally with other sites
Raising purchase requisitions, if required
Ordering parts for customers
Managing customer emails, inboxes, and HR staff
Monitoring and responding to dashboards
Developing and implementing new terms and processes
Assisting with stock taking
Providing support to the calibration laboratoryIn addition to the above tasks, there may be occasional additional responsibilities as required. If necessary, training will be provided to ensure you can perform these tasks effectively.
To succeed in this role, our ideal candidate should possess the following qualities:
Strong attention to detail and IT lite...