Customer Service Administrator
Exeter
£ 20000 - 22000/annum
JOB TITLE: Customer Service Administrator
LOCATION: Exeter
HOURS: Monday to Thursday 8.30 am-4.45pm, on Fridays and early finish of 3.45pm
SALARY: £22,000
BENEFITS: 22 days plus Bank Holidays, Free Parking
THE COMPANY: A well-established multi-site company with a national presence specialising in the design and manufacture of corporate clothing.
THE ROLE: Office Angels Exeter are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. You will be an integral part of the customer service team and fully support the Account Manager with any administration needs and customer management.
Daily duties will include:
Answer customer calls
Process all customer documentation and maintain files and records
Book appointments for the Account Executives with the customer base
Manage the Account Executives diary
Update customer records and maintain database
Resolve and record any customer queries in a timely manner
Support the smooth running of office and team
Respond to email enquiries and general administrative tasksThe successful candidate:
Excellent communication skills and telephone manner
Customer service experience although this could have been gained in hospitality or retail
Computer skills and a willingness to learn
A can do attitude where no job is too big or small
A positive disposition and someone who enjoys a fun dynamic environmentIf you are interes...