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Huntress - Crawley
Redhill, Surrey
Customer Service Advisor £26,000 + bonus Redhill Full time - permanent A fantastic opportunity has arisen to join a fun and collaborative team at their modern offices on the outskirts of Redhill. If you have fantastic customer service skills and want to work for a well-established, growing business with lots of opportunity to develop in your care
Job Source: Huntress - Crawleymembershipbespoke
London
Customer Service Advisor Professional Membership Body 12 Months FTC - working 4 days in the Farringdon office and 1 day from home Salary £24K - £27K Start date - Monday 20th May Our client a well-recognised professional membership body with over 40,000 students and members worldwide is currently recruiting for a Customer Service Advisor. The Ro
Job Source: membershipbespokeReed
Chessington
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Esher
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Worcester Park
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Surbiton
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedLinkPoint Resources Limited
London
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexibl
Job Source: LinkPoint Resources LimitedPertemps London
London
Customer Service Advisor - Housing/Repairs Salary: £25,000 Contract: 6 Months Start Date: Immediate About the Role- Immediate start-6 Month contract A brand-new, exciting opportunity for an experienced Customer Service Advisor with ideally a background in Housing and Repairs is required for this immediate start -this is initially a 6-month contra
Job Source: Pertemps LondonLondon
Are you an experienced within the travel Industry? Do you have a problem track record offering top level Customer Service? We have the role for you!
We are working with a reputable Luxury Tour Operator, who are looking for a Customer Service Advisor to join their friendly team in London.
Within this role, you will partner with guests to make every journey and stay unique and legendary. Owning all steps of the post reservation process, from follow up tasks, customer queries through to ensuring all the details are correct and ready for the customer. You will work closely with all relevant departments to ensure that all actions that are required are fulfilled in a timely and accurate manner.
Main duties:
All tasks and activities related to a customer post booking. Ranging from ensuring payments are taken, questions answered, tickets and relevant documentation delivered.
Making sure every customer has a personal interaction on any queries that they may have.
Meet SLA targets such as response times, case/queue management and case classification accuracy in Salesforce Omnichannel.
Meet assigned targets ensuring we meet any key deadlines required.
Ensure guest profiles assigned to a booking contain accurate guest data and as many preferences as can be gathered.
Treat every interaction in a professional manner and yet done in a conversational, natural and warm manner.
Using all channels of communication.
Working proactively with operations to ensure any immediate customer contacts or changes required are carried out within the given time frames.
Processing customer requests quickly and accurately.
Adjustments to customer's itinerary and ensuring they are kept informed.
Working within provided guidelines suggest perks or enhance opportunities for our most loyal guests.
Upsell- treat every customer interaction as an opportunity to enhance each and every guest stay by suggesting additional add-ons such upgrades, transfers, experiences etc.
Quality control all bookings prior to issuing travel documents and follow up to obtain any missing information or special requests.
Requirements:
Experience within the Travel Industry (highly desirable)
Previous experience within Customer Service / Operations roles
Track record working towards deadlines
Fantastic attention to detail
Proven team player
Tech savvy
The package:
A salary of circa £27,000 + monthly incentives
Hybrid working - Central London
Benefits - Pension scheme, Private medical, Welfare Initiatives, Enhanced
Maternity/Paternity Pay.
Holiday- 25 days base (excluding bank holidays)
Interested?
Please click APPLY or contact
Email Alert for Customer Service Advisor jobs in London
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