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Job DescriptionLocation: Birmingham & OxfordHybrid: 50% office based, 50% work from homeSalary: up to £50k + comprehensive benefits packageIT Support Manager with an excellent background providing customer facing support required by a leading Law Firm. The role will follow the firms hybrid policy with up to 50% WFH, and a basic salary of up to £50k
Job DescriptionVenesky-Brown’s client, a public sector organisation, is currently looking to recruit a Digitising Social Care Project Manager for an initial 4.5 month contract with potential to extend on a rate of £498/day Inside IR35. This role will be a mainly remote based with occasional office visits (Midlands).Responsibilities:- Develop robust
Job DescriptionIT Project Manager - Outside IR35 Contract - £400pd - £450pd My client who are in the appliance and manufacturing industry are looking for a hard hitting IT Project Manager that has a background and recent experience in managing multiple roll outs, vendors and RFP's. This is a Windows 11 roll out project and you will be coming in to
Job DescriptionIT Business Relationship Manager – BirminghamSalary up to £51,000 + Plus 20x flex fundHybrid working – 2 days per week onsiteIT Business Partner required for a leading client based in Birmingham. My client is currently seeking a IT Business Partner to come on board to become the IT voice within the business. This role fosters engagem
Job Description This is a great opportunity to join a Global Organisation and become part of a highly regarded IT team.
In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to Microsoft windows a
This is a great opportunity to join a Global Organisation and become part of a highly regarded IT team.
In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to Microsoft windows and office suite. Th
Job DescriptionSenior IT Support Engineer - Birmingham - Hybrid WorkingWe seek an experienced Senior IT Engineer to join our IT team, focusing on internal operations and collaboration systems. This role is essential for maintaining and improving our IT infrastructure, which supports domestic and international offices and remote workers. Our cloud-b
Job DescriptionWorking hours are Monday - Friday, 9am-5pm.The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland.Provide desk-side and remote support to users, including resolving hardware and software issues.Adhering to KPIs and SLAs.Set up, configure and install new PCs and asso
Job Source: Eurofins
Information Technology Service Delivery Manager
Kingswinford
Job DescriptionWe have an exciting opportunity for an IT Service Manager to join our IT team based at our site in Kingswinford, West Midlands.The IT Service Manager will play a crucial role in ensuring the optimal performance and reliability of our organisation's ICT services. Tasked with overseeing internal ICT operations, this position will ensure that our technological frameworks align with business objectives to support seamless operations. You will lead ICT initiatives, from enhancing service delivery to enforcing compliance with industry standards and fostering collaboration across departments to tailor ICT solutions to business needs. This role is vital for driving continuous improvement in technology services, contributing to the organisation's overall success and efficiency.Key responsibilities;Service Delivery and Team Leadership: Leading the internal ICT support team to ensure high quality service delivery. Strategic Management: Develop and implement ICT service management strategies to enhance service quality and efficiency.Systems Management: Oversee the management of ICT service support systems, including incident, problem, change management, and request fulfillment processes.Policy Development and Enforcement: Develop and enforce robust ICT policies to ensure compliance with company standards, best practice and regulatory requirements.Vendor Management: Negotiate and manage vendor contracts to ensure favourable terms and effective service delivery.Collaborative Technology alignment: Work collaboratively with different departments to align ICT services and business goals.Performance reporting and improvement: Regularly report on ICT service performance and lead continuous improvement initiatives.Budget Management: Manage the ICT service management budget to ensure cost-efficient allocation of resources.Project Leadership: Leader ICT project from planning phase through to execution, ensuring projects are on time and meet specified objectives.Required skills/experience;Deep understanding of ICT technology, including Hyper-V & VMWare Virtualisation technologies and cloud environmentsProven experience in ICT service management, with a strong grasp of the ITIL framework. ITIL certification is highly desirableExperience in developing and enforcing ICT policies to maintain compliance with regulatory requirements and company standardsExcellent project management skills and capable of leading through planning to execution; certifications such as PMP or Prince2 would be an advantageExceptional problem-solving abilities to address and resolve technical issues swiftly and efficientlyStrong communication skills and ability to effectively manage internal customer relationships