Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
LKQ Euro Car Parts
Tamworth
Company description: . Job description: Job Overview From colleagues to customers, people are at the heart of everything we do at LKQ Euro Car Parts. Our Customer Service Advisors listen to our customers to understand their concerns and resolve them efficiently. Your hands may be full in this role, so the ability to multi task is essential! This is
Job Source: LKQ Euro Car PartsInizio
Ashby-de-la-Zouch
Inizio Engage is currently recruiting for a new team of Vaccine Sales Executives to be part of an energetic and fast paced team based in our office in Ashby De La Zouch. The Vaccine Sales Executives will provide an exceptional customer experience by managing inbound and outbound interactions with our clients existing and new customers on behalf of
Job Source: InizioAldi
Atherstone
Reporting to the Customer Service Supervisor, you’ll provide the very best service to our customers, using all your training, knowledge and initiative. It’s a role that’s full of variety. The way our Advisors communicate with customers has massively changed over the past few years. As well as letters and phone calls, you’ll be responding to emails
Job Source: AldiSytner Group
Tamworth
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner MINI Tamworth. As a Sytner MINI Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to
Job Source: Sytner GroupAon
Birmingham
Client Service Advisor, Insolvency & Restructuring, (Birmingham) We’re Hiring! Aon’s UK Retail business are currently recruiting a Client Service Advisor to join our Insolvency & Restructuring team. Preferably based in Birmingham you will support a busy, growing team supporting Insolvency Practitioners and Receivers. Aon is in the business of bett
Job Source: AonVistry Group PLC
Stafford
Role overview ID: 2024-5567 Entity: Vistry Region: Vistry North Central Midlands Department: Customer Service Contract Type: Permanent - Full Time Job Location: Stafford, Staffordshire Date Posted: 02.05.2024 We have a new opportunity for a Customer Service Technician to join our team within Vistry North Central Midlands, based at our Stafford offi
Job Source: Vistry Group PLCVistry Group PLC
Stafford
Role overview ID: 2024-5570 Entity: Vistry Region: Vistry North Central Midlands Department: Customer Service Contract Type: Permanent - Part Time Job Location: Stafford, Staffordshire Date Posted: 07.05.2024 We have a unique opportunity for a Part Time Customer Service Coordinator to join our team at Vistry North Central Midlands, our Stafford off
Job Source: Vistry Group PLCOak Recruitment
Nuneaton
Join Our Award-Winning Team as a Customer Service Executive! Location: Nuneaton Salary: £21,000 - £23,000 + Commission Requirement: Must Drive Are you ready to kickstart a rewarding career with a dynamic and growing company? We're on the lookout for passionate and driven individuals to join our award-winning team in Nuneaton. If you thrive in a fas
Job Source: Oak RecruitmentLichfield
Our client, based near Lichfield are looking for an experienced Customer Service Coordinator to join their company on a full time, Permanent basis. Working for a well-known brand that offers great benefits including Private Healthcare and 33 days holiday, what's not to love!The ideal candidate will be the first point of contact for our customers, handling inquiries with professionalism and providing comprehensive support. You will manage orders, coordinate logistics, and ensure a seamless customer experience.Day to Day of the role:• Handle incoming calls, emails, WhatsApp, and social media messages promptly and professionally.• Provide first-line resolution to customer queries related to sales, technical issues, marketing, and national accounts.• Manage franchisee orders through the order portal, including documentation, shipments, and haulier logistics.• Process national account portal orders and emailed purchase orders, ensuring timely and quality delivery.• Address and resolve complaints, recording all information and tracking progress in Sage CRM.• Conduct outbound calls to the franchisee network to collect feedback and record in Sage CRM.• Collaborate with internal departments to resolve operational issues and improve processes.• Administer invoices, credit notes, and assist with month-end processes.• Continuously seek opportunities to enhance systems and customer experience.• Maintain and update information on order portals, websites, and databases using WordPress, Magento, and Access database systems.• Provide accurate and up-to-date technical and product information to franchisees, customers, and internal staff.• Manage departmental knowledge management systems to ensure the capability to give accurate real-time information.• Handle special order requests, raw material inquiries, and product concept communications.• Coordinate valeting course bookings, process payments, and liaise with stakeholders, addressing any concerns with course occupancy.• Independently manage allocated projects and tasks.Required Skills & Qualifications:• Proven experience in customer service or a similar role.• Proficiency in handling customer inquiries across various platforms including phone, email, and social media.• Familiarity with order management and logistics coordination.• Competence in using CRM systems, preferably Sage CRM.• Strong organisational skills and the ability to manage multiple tasks simultaneously.• Excellent communication and interpersonal skills.• Knowledge of WordPress, Magento, and Access database systems is advantageous.• Ability to work independently and as part of a team on projects and tasks.Benefits:• Great working environment; collaborative and supportive with lots of variety• Companywide training programme to develop key skills• 25 days holiday plus bank holidays• Non-contributory private health care and critical illness cover• Generous contributory pension scheme Life assurance at three times salary• Employee assistance programme• Staff purchase scheme - take home products for FREETo apply for the Customer Service Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
For more information on this opportunity or any other local roles please call REED Wolverhampton today to discuss your CV.
Email Alert for Customer Service Advisor jobs in Lichfield
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.