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Linney
Nottinghamshire, England, United Kingdom
Linney is a world-class, multichannel marketing services business. Due to continuous growth Linney display is offering an exciting opportunity for a Customer Experience (CX) Manger to join our award-winning team. Are you passionate about creating standout experiences that leave lasting impressions.? Can you ensure every client interaction is seaml
Job Source: LinneyHarrods
Ripley, Derbyshire
We are looking for a SAP CX Solutions Analyst to join our IT team in Harrods. As SAP CX Solutions Analyst you will be working as part of a team responsible for providing first and second line support of all production and non-production application environments across the SVC estate . This role involves on-call support on a rota basis. About The
Job Source: HarrodsHarrods
Ripley, Derbyshire
We are looking for a SAP CX Solutions Analyst to join our IT team in Harrods. As SAP CX Solutions Analyst you will be working as part of a team responsible for providing first and second line support of all production and non-production application environments across the SVC estate . This role involves on-call support on a rota basis. About The
Job Source: HarrodsDHU Healthcare
Derby
Job Advert: Tactical Planning Lead Location: Orbis-Derby Type: Full-time Salary: Band 6.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England. With over 4.5 million calls a year from a population of 11 million patients across the Midlands, Milton
Job Source: DHU HealthcareDHU Healthcare
Derby
Tactical Planning Analyst Location: Orbis-Derby Type: Full-time Salary: Band 5.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England. With 4.5 million calls annually and a service area covering 11 million patients across the Midlands, Milton Keyne
Job Source: DHU HealthcareCorecruitment Limited
Derby
Job Title IT Manager Salary: £55,000pa Location: Midlands- 3 days a week in Derby We have an exciting new role for someone already working in IT management in the hospitality or IT industries. The company we are working with has exciting growth plans on their already large estate, and is looking for someone to develop their IT function and work tow
Job Source: Corecruitment LimitedCorecruitment Limited
Derby
Job Title IT Manager Salary: £55,000pa Location: Midlands- 3 days a week in Derby We have an exciting new role for someone already working in IT management in the hospitality or IT industries. The company we are working with has exciting growth plans on their already large estate, and is looking for someone to develop their IT function and work tow
Job Source: Corecruitment LimitedEileen Richards Recruitment
Nottingham, NOTTINGHAMSHIRE
Site Manager / Project Manager Nottingham £45,000-£60,000p.a. depending on experience * Are you an experienced Site Manager within the construction industry looking to work for a successful, continually growing company? * Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? * Would
Job Source: Eileen Richards RecruitmentMansfield, Nottinghamshire
As the Customer Experience Manager, you'll be the champion for clients, ensuring every interaction is seamless, inspiring, and delivers results. You will play a crucial role in advising and supporting clients to ensuring that their customers have a positive experience throughout their journey, which is essential for building brand loyalty and driving sales.
What to expect:
Enjoy a competitive salary and benefits package that includes private medical or dental
25 days holiday plus Bank Holidays
8x death in service
Wellbeing initiatives
Working hours are Monday to Friday 9am - 5.30pm
Remote working role but travel to Mansfield and client sites across the UK is a requirement
Opportunities for professional development
Join a team of passionate and collaborative individuals who are redefining marketing excellence
Work on a diverse range of projects, constantly pushing the boundaries of creativity
Be empowered to make a real impact on client success stories
Here's how you'll craft a symphony of success:
Respond with energy and passion to client needs and briefs to include journey mapping, CX safaris, and root cause analysis
Tracking pain points and creating a compelling story
Translating insight into action through the journey
Facilitate innovation workshops or safari workshops for clients
Be the bridge between the creative teams and clients, translating complex concepts into clear communication and fostering genuine connection
Develop and nurture long-term client relationships, acting as a trusted advisor and advocate
Gather client feedback and translate it into actionable insights to continuously refine offerings
Collaborate with internal teams across departments to ensure a smooth and efficient client journey
You'll be a maestro of client experience if you:
Have extensive omni channel (physical & digital) experience of CX to include journey mapping and proposition development
Possess a deep understanding of how brands operate, customer behaviour and how brands interact with customers
Have the ability to work in a high-pressure environment managing multiple projects
Thrive in a fast-paced, dynamic environment where creativity meets strategic thinking
Have exceptional communication skills, both written and verbal, with the ability to build rapport and navigate diverse personalities
Experience in a marketing agency environment is a plus
Email Alert for CX Manager jobs in Mansfield, Nottinghamshire
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