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membershipbespoke
London
Customer Service Advisor Professional Membership Body 12 Months FTC - working 4 days in the Farringdon office and 1 day from home Salary £24K - £27K Start date - Monday 20th May Our client a well-recognised professional membership body with over 40,000 students and members worldwide is currently recruiting for a Customer Service Advisor. The Ro
Job Source: membershipbespokeReed
Chessington
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Esher
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Worcester Park
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedReed
Surbiton
Customer Service Advisor Chessington, Surrey Salary of £25,000 – £27,000 per annum.Hours: 9-5pm Office based with parking. Our client is a leading company in sales, marketing, and distribution to the UK food services industry. Main responsibilities Processing sales and sample orders on the Access (ERP) system Answer customer queries in a timely m
Job Source: ReedLinkPoint Resources Limited
London
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexibl
Job Source: LinkPoint Resources LimitedPertemps London
London
Customer Service Advisor - Housing/Repairs Salary: £25,000 Contract: 6 Months Start Date: Immediate About the Role- Immediate start-6 Month contract A brand-new, exciting opportunity for an experienced Customer Service Advisor with ideally a background in Housing and Repairs is required for this immediate start -this is initially a 6-month contra
Job Source: Pertemps LondonAdecco
West Drayton, London
POSITION KEY RESPONSIBILITIES Build strong working relationships with your key accounts to ensure we are offering a high level of customer support whilst working closely within the team & find ways to continue to improve our Customer Experience. Process customer orders in accordance with the customer's delivery requirements and agreed pricing onto
Job Source: AdeccoFinsbury Park
£ 38000 - 40000/annum
Customer Service Manager £38k - £40k PA
We have a fantastic opportunity for a Customer Service Manager, to join a well-established Main contractor team within our Responsive Maintenance Division. You will be working out of our Finsbury Park office, overseeing and delivering a five star customer service experience to tenants and clients on our contracts.
Key Accountabilities will include:
Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our clients.
Implement and manage a robust customer feedback system to ensure continuous service improvement, and contribute to improvement in customer feedback methodology.
To develop systems and processes to enable customer enquiries to be dealt with at first point of contact wherever possible for planned works, responsive repairs and other property related services.
Develop and maintain close working between the Contact Centre, internal teams and main contractors to enable an efficient, seamless service to be delivered to our customers.
Liaising with all service areas to act as an intermediary for customers as and when required.
To accept and case manage on behalf of our Customer Service Advisors, difficult customer situations that have been escalated to them, ensuring the customers experience in dealing with us is positive. To implement and manage service standards for delivery.
To provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner.
To ensure established policies and procedures are adhered to.
To ensure that service delivery is continuously improved to meet the needs of the customer as well as our clients and business partners
Email Alert for Customer Service Advisor jobs in Finsbury Park
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