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NMS Recruit Ltd
BROMBOROUGH
Inbound Call Handlers Wanted! Are you looking for a rewarding opportunity to work with a dynamic team in the security industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: • Handle inbound calls efficiently and professionally. • Provide excellent customer service. • Communicate con
Job Source: NMS Recruit LtdAdecco
Bootle, Merseyside
We are currently recruiting for 999 Call Handlers for Merseyside Police and these roles will be based at Bootle at their hub. These roles will be a permanent contract with Merseyside Police and will involve working a shift pattern. JOB PURPOSE: To provide the public who contact Merseyside Police with a risk assessed and integrated contact and cri
Job Source: AdeccoAdecco
Bootle
We are currently recruiting for 999 Call Handlers for Merseyside Police and these roles will be based at Bootle at their hub. These roles will be a permanent contract with Merseyside Police and will involve working a shift pattern. JOB PURPOSE: To provide the public who contact Merseyside Police with a risk assessed and integrated contact and cri
Job Source: AdeccoNMS Recruit Ltd
BROMBOROUGH
I am looking for an inbound Call Handler to take inbound calls working 15 hours Monday - Friday for a great company based in Bromborough, Wirral. This role is starting asap and is offered on a temp to perm basis. Hours of work will be 06:00am - 09:00am Full paid training will be given and you will be paid an hourly rate of £11.44 per hour, paid
Job Source: NMS Recruit LtdNMS Recruit Ltd
Bromborough
Inbound Call Handlers Wanted! Are you looking for a rewarding opportunity to work with a dynamic team in the security industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: • Handle inbound calls efficiently and professionally. • Provide excellent customer service. • Communicate con
Job Source: NMS Recruit LtdBlue Arrow
Widnes
Experienced Call Centre Agents... - Outbound - Widnes Do you have previous outbound call centre experience. Are you looking for a role with a great w/l balance - No weekends, 5pm finish? Do you enjoy working in a target driven environment? Do you like talking to people? If you said yes to the above, then we have the role for you. We are recruiting
Job Source: Blue ArrowBlue Arrow
Widnes, Cheshire
Experienced Call Centre Agents... - Outbound - Widnes Do you have previous outbound call centre experience. Are you looking for a role with a great w/l balance - No weekends, 5pm finish? Do you enjoy working in a target driven environment? Do you like talking to people? If you said yes to the above, then we have the role for you. We are recruiting
Job Source: Blue ArrowBlue Arrow - Manchester
Widnes
Experienced Call Centre Agents... - Outbound - Widnes Do you have previous outbound call centre experience. Are you looking for a role with a great w/l balance - No weekends, 5pm finish? Do you enjoy working in a target driven environment? Do you like talking to people? If you said yes to the above, then we have the role for you. We are recruiting
Job Source: Blue Arrow - ManchesterLiverpool, Merseyside
£ 23000 - 24000/annum
Do you want to influence the future of service and shape customer experience for some of the world's leading brands?
Working as part of the Outbound Team for the campaign, undertaking proactive customer contact in all aspects of sales, campaign promotions and activities. This is a permanent position based in Liverpool with the option to go hybrid after a training period.
Job Spec
Interact with the customer across all channels (inbound/outbound calls and emails)
Providing a first-class experience for customers each and every time
Acting as a trusted advisor in answering questions and solving problems
Advising customers on the best services available, using product knowledge to showcase the best solutions
Up sell additional products as needs arise
Building rapport with customers
Providing a value-add service that enhances the customer experience and builds our brands and service reputation
Capture, maintain and ensure quality of customer data
Identify and highlight any service-related issues, incidents or trends
Highlighting and escalating issues as necessary
Delivering and maintaining both individual and team targets
Ideal Qualities:
Ideally at least 12 months experience within an outbound and/or account management role
Self-driven and hungry mentality, driven to offer great service through your strong work ethic
IT Savvy with good MS Office (Word and Excel) and keyboard skills
The commitment to work towards individual targets and KPIs
Willingness to travel to ad-hoc customer fairs and training events
Flexibility in hours of work/shift pattern
Comfortable within fast changing and developing environment
Email Alert for Call Handler (outbound) jobs in Liverpool, Merseyside
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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