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Kolt Recruitment Ltd
Dorking
Kolt Recruitment are recruiting for a Customer Service Manager for an established accident repair centre. Key Responsibilities: * Managing a team of customer service advisors. * Reporting. * Maintain good housekeeping. * Management meetings. Key Requirements: * Have experience of working in a customer service position looking to take the nex
Job Source: Kolt Recruitment LtdKolt Recruitment Ltd
Dorking
Kolt Recruitment are recruiting for a Customer Service Manager for an established accident repair centre. Key Responsibilities: Managing a team of customer service advisors. Reporting. Maintain good housekeeping. Management meetings. Key Requirements: Have experience of working in a customer service position looking to take the next step or someone
Job Source: Kolt Recruitment LtdKolt Recruitment Ltd
Dorking, Surrey
Kolt Recruitment are recruiting for a Customer Service Manager for an established accident repair centre. Key Responsibilities: * Managing a team of customer service advisors. * Reporting. * Maintain good housekeeping. * Management meetings. Key Requirements: * Have experience of working in a customer service position looking to take the nex
Job Source: Kolt Recruitment LtdAnne Louise Boutique
guildford, england, United Kingdom
LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media chan
Job Source: Anne Louise BoutiqueHolt Recruitment Ltd
Dorking
Customer Service Manager Role: £40,000 + Per Annum 23 Days Holiday + Bank Holidays Permanent Role We are seeking a highly experienced Customer Service Manager to join our team. You will be responsible for overseeing the customer service experience and oversee the department, ensuring customer satisfaction is achieved. Key Responsibilities: Manag
Job Source: Holt Recruitment LtdHuntress
Crawley
Customer Service Crawley £12.50 per hour 6-8 weeks Do you have fantastic customer service experience? Do you have experience of working within an inbound customer service environment? I am looking for someone with exceptional customer service skills to join a small, but perfectly formed team for a temporary period of 6-8 weeks in Crawley Duties inc
Job Source: HuntressReed
Crawley
Customer Service Administrator Temp - Immediate Start Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM Occasional Weekend work once trained, one Saturday a month with time and a half pay. Pay £12 an hour. Crawley, office based role Our key client based in Crawley are seeking a temporary Customer Services Administrator ongoing , this is an
Job Source: ReedReed
Crawley
They are seeking an energetic and eager-to-learn Customer Service Executive to join a growing local business. The successful candidate will manage and process enquiries from subscribers efficiently and effectively, using various communication channels such as email, written correspondence, and inbound calls on behalf of Publisher Clients. Day-to-d
Job Source: ReedCrawley
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact.
Top reasons to join this Client:
Starting Basic Salary to £70k per annum.
+ Company Bonus Scheme.
Work from well-equipped offices in the Crawley Business District.
Prestigious and well-established Designer, Manufacturer & Supplier of Interior Products.
New role owing to continued company growth.
Excellent career progression as the company continue to scale globally.
Opportunity to impact this luxury brand, ensuring outstanding customer experience.
Rewarding blend; hands on customer service & order management & team leadership.
Collaborative team approach & fast paced company culture.
21 days holiday with an additional 2-4 days off every Christmas.
On-site Gym, Pension, Monday to Friday 5 days on site, 7.30am-4.30pm.
Core responsibilities will typically include:
Training & leading a small team.
Hands on responsibility for all customer service, orders, admin & problem resolution.
Maintaining ticketing system in HubSpot.
Overall responsibility for success of team, implementation of new processes.
Managing and acting upon customer feedback and NPS, ensuring continuous improvement.
Establishing best practice and strategy.
Essential Qualifications, Skills & Experience:
Hands on experience leading a customer service, customer success, customer experience or sales order management team.
Previous experience gained working in a high growth product-based business.
Proven success in defining and delivering customer excellence / success strategies.
Experienced handling a high volume of customer emails and calls.
Natural communicator, highly organised with exceptional attention to detail.
Passionate about delivering exceptional Customer experience.
Competent on MS Office Suite
Natural affinity with data, & utilising this data to drive improvement.
Used to working with a CRM, order management system or ticketing system.
Customer Service Manager jobs in Crawley
ⓘ There was an unexpected error processing your request.
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