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Blue Octopus Recruitment Ltd
DA2 6QEDartfordDartfordSouth EastUnited Kingdom
Permanent Full time, 40 hours per week.Due to continued growth, were looking to recruit a Customer Service Planner to join our team our Moat Homes Voids team based from our office in Dartford.About the RoleJoining our team, youll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule
Job Source: Blue Octopus Recruitment LtdMorgan Sindall Property Services
Dartford
Permanent - Full time, 40 hours per week. Due to continued growth, we’re looking to recruit a Customer Service Planner to join our team our Moat Homes Voids team based from our office in Dartford. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to sc
Job Source: Morgan Sindall Property ServicesBlue Octopus Recruitment Ltd
Dartford
Permanent Full time, 40 hours per week. Due to continued growth, were looking to recruit a Customer Service Planner to join our team our Moat Homes Voids team based from our office in Dartford. About the Role Joining our team, youll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to sched
Job Source: Blue Octopus Recruitment LtdMorgan Sindall Property Services
Billericay
Permanent – Full time, 40 hours per week. We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11. About the Role Joining our team, you’ll be responsible for high volumes of calls liaisin...
Job Source: Morgan Sindall Property ServicesHLP Consulting
Chigwell, Essex
Are you a seasoned pro in the world of construction projects? Do you have a knack for turning complex master plans into actionable weekly schedules? If so, we want YOU to join our team as a Project Planner! Key Responsibilities: * Utilize your expertise to translate master project plans into detailed weekly schedules. * Identify resource needs and
Job Source: HLP ConsultingRussell Taylor Group Ltd
Redbridge, Greater London
Russell Taylor Group are currently recruiting on behalf of our client, for a Planner to join their company on a full-time, permanent basis in Essex. My client specialises in planned maintenance on decent homes schemes. As a Social Housing Repairs Planner/Scheduler, you will be responsible for delivering first-class customer support. This is an exce
Job Source: Russell Taylor Group LtdMorgan Sindall Construction
Chelmsford
Full Time hours – Happy to talk Flexible and Agile Working Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction industry?If so, we’ve a fantastic opportunity within our Construction business for an ambitiou...
Job Source: Morgan Sindall ConstructionMorgan Sindall Construction
CM1, Chelmsford, Essex
Full Time 37.5 hours – Happy to talk Flexible and Agile Working Would you like to work for a progressive and ambitious company which is also one of the most successful within the UK construction industry? If so, we’ve a fantastic opportunity within our Construction business for an ambitious and talented Planner to join us in Chelmsford. About th
Job Source: Morgan Sindall ConstructionBillericay
Permanent - Full time, 40 hours per week.
We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11.
About the Role
Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have the following:
Social Housing and Repair and Maintenance background.
Proven experience in scheduling/planning Disrepairs, Voids or Complex works.
Competent in communicating with direct operatives, subcontractors and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.
Benefits
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Eye Care Vouchers
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
Please refer to full job description upon completing your application.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Customer Service Planner jobs in Billericay
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