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Reed
Newcastle Upon Tyne
Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team. A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle
Job Source: ReedReed
Newcastle Upon Tyne
Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team. A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle
Job Source: ReedMTrec Recruitment
Wallsend
Rewards and Benefits on Offer Temporary to permanent contract Interesting and varied role Excellent company culture Immediate start MTrec's New Client Opportunity Our client is a successful and established company based in North Shields. They are looking for a Customer Service Administrator to join their team full time, on a temporary to permanent
Job Source: MTrec RecruitmentOffice Angels
Gateshead
�? Exciting Opportunity: Customer Service Administrator at a Leading Company! �? Are you a proactive, customer-focused professional with strong administrative skills? Do you excel in dynamic, fast-paced environments? Office Angels has the perfect opportunity for you! We are seeking a talented Customer Service Administrator to join our client, a
Job Source: Office AngelsMTrec Ltd
Cramlington, Northumberland
The Company Our client is a successful manufacturing company. Due to growth, they require a Customer Support Administrator. On offer is the chance to work for a market leader and an attractive salary. The Role * Support the business objectives for customer service with the flexibility and responsiveness to meet the variable demands. * Provide c
Job Source: MTrec LtdMTrec Ltd
Cramlington
The Company Our client is a successful manufacturing company. Due to growth, they require a Customer Support Administrator. On offer is the chance to work for a market leader and an attractive salary. The Role * Support the business objectives for customer service with the flexibility and responsiveness to meet the variable demands. * Provide c
Job Source: MTrec LtdSearch
Newcastle Upon Tyne
Administrator - Financial Services Newcastle City Centre | office based role Full time role | Monday to Friday | 9:00am to 5:00pm Salary up to £25,000 + benefits Fixed Term Contract role until end of 2024 | potential for extension Search are currently working with a top Financial Services business based in Newcastle to recruit a number of Admin
Job Source: SearchIDEX Consulting Ltd
Sunderland
Our client have a great opportunity for an Administrator who wants to develop a career in financial services with an established and well respected chartered financial planning firm.We are looking for an enthusiastic individual to join their Adviser support team to provide top quality administration and support to their Independent Financial Advise
Job Source: IDEX Consulting LtdJarrow
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
Our client pride themselves on putting their customers first, making sure their customers enjoy the experience of working with them. They are looking for an individual who is customer focused, team spirited individual to join their vibrant and fun team.
Responsibilities:
Customer handling and answering enquires via phone, email, social media and webchat
Managing the customer journey from inception until certification ensuring each part of the certification process is adhered to.
Onboarding of new clients against the scheme requirements, including new client application reviews.
Managing the booking process as needed across the scheme, this involves assessor allocation and coordination of "at location" and remote assessments with customers who may have multiple sites
Ensuring all data in the CRM is kept up to date as per the process to ensure all information is up to date and tagged accordingly.
Support New Business Development Executive on applications/leads as and when needed
Support Marketing Executive as and when needed across campaigns
Experience and skills:
They have at least 3 year’s experience in a busy office environment
Able to work across multiple systems such as, Microsoft Applications and CRM systems
An understanding of the importance of a Quality Management System and processes
Demonstrate the ability to confidently communicate with internal and external stakeholders
Confident in customer service handling and telephone enquiries
Work at a fast pace whilst retaining high quality of work
Customer Service Administrator jobs in Jarrow
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