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Assistant Events Desk Manager

Gildersome

£ 30000/annum

Job Title: Assistant Events Desk Manager

Wellington House: Morley, Leeds

Salary: up to £30,000 per annum

Working Hours: Monday to Friday, Flexible between 8am – 6pm (40 hours a week)

Parking: Free On-site parking

Job Responsibilities:

Support the Central Events Desk Manager in ensuring the Central Events team follow company standard enquiry handling procedures on every new enquiry

Have an outstanding up-to-date knowledge of hotel products and services as well as successfully developing the Central Events team product knowledge

Audit and take positive action to ensure the team’s adherence to Protel, IDeaS, Delphi System (ASEM) and any relevant brand systems

Commit to pricing strategies set by the Regional Revenue Managers, and ensure these are followed and implemented across the department

Ensure the wider team are in the first instance, pro-actively attempting to secure denied business in other properties within the portfolio where possible

Organise site inspections/show rounds and ensure all information is available to the relevant hotel and recorded in Delphi (ASEM) system

Proactively support activity around account portfolio to stimulate and drive new enquiries

Ensure Central Events team are promoting all relevant sales and marketing activity across the group when interacting with clients

Build effective working relationships with on property colleagues, central commercial...

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