Assistant Events Desk Manager
Gildersome
£ 30000/annum
Job Title: Assistant Events Desk Manager
Wellington House: Morley, Leeds
Salary: up to £30,000 per annum
Working Hours: Monday to Friday, Flexible between 8am – 6pm (40 hours a week)
Parking: Free On-site parking
Job Responsibilities:
Support the Central Events Desk Manager in ensuring the Central Events team follow company standard enquiry handling procedures on every new enquiry
Have an outstanding up-to-date knowledge of hotel products and services as well as successfully developing the Central Events team product knowledge
Audit and take positive action to ensure the team’s adherence to Protel, IDeaS, Delphi System (ASEM) and any relevant brand systems
Commit to pricing strategies set by the Regional Revenue Managers, and ensure these are followed and implemented across the department
Ensure the wider team are in the first instance, pro-actively attempting to secure denied business in other properties within the portfolio where possible
Organise site inspections/show rounds and ensure all information is available to the relevant hotel and recorded in Delphi (ASEM) system
Proactively support activity around account portfolio to stimulate and drive new enquiries
Ensure Central Events team are promoting all relevant sales and marketing activity across the group when interacting with clients
Build effective working relationships with on property colleagues, central commercial...