ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Sterling Personnel LTD
Crewe, Cheshire East
Sterling Personnel are currently working alongside an eCommerce fulfilment service based in Crewe (CW1). Job Role: Customer Service Assistant/Operational support Location: Crewe, CW1 Hours: Monday – Friday, 9am - 5pm Salary: £25k Role Purpose: To assist the Customer Services Team in the support of customers queries proactively providing day to d
Job Source: Sterling Personnel LTDUBC Flexible Offices
Warrington, England, United Kingdom
Company Description UBC Flexible Offices is a leading provider of flexible office space, offering serviced offices, co-working space, virtual offices, and meeting room facilities. With locations across the UK, our offices are popular among businesses of all sizes. From start-ups to large companies, UBC Flexible Offices provide fully furnished and e
Job Source: UBC Flexible OfficesSterling Personnel LTD
Crewe
Sterling Personnel are currently working alongside an eCommerce fulfilment service based in Crewe (CW1). Job Role: Customer Service Assistant/Operational support Location: Crewe, CW1 Hours: Monday – Friday, 9am - 5pm Salary: £25k Role Purpose: To assist the Customer Services Team in the support of customers queries proactively providing day to d
Job Source: Sterling Personnel LTDUBC Flexible Offices
Warrington
Job Description Company Description UBC Flexible Offices is a leading provider of flexible office space, offering serviced offices, co-working space, virtual offices, and meeting room facilities. With locations across the UK, our offices are popular among businesses of all sizes. From start-ups to large companies, UBC Flexible Offices provide f
Job Source: UBC Flexible OfficesBUZZ Bingo
Warrington
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Warrington Club offering a 16 Hour contract which is fully flexible over 7 days. The Role You’ll Play As a Customer Assistan
Job Source: BUZZ BingoLidl GB
Deeside
Summary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of custo
Job Source: Lidl GBAdecco
Crewe
Job Title: Contract AdministratorLocation: CreweSalary: Competitive, plus benefits and dependent on experienceJob Type: Full Time, Permanent, Office-basedHours: Monday to Friday 9.00am to 5.00pmJoin our client, an established and independent manufacturer located in Crewe, as a Contract Administrator. If you enjoy a fast-paced and dynamic work envir
Job Source: AdeccoAdecco
Crewe, Cheshire
Job Title: Contract Administrator Location: Crewe Salary: Competitive, plus benefits and dependent on experience Job Type: Full Time, Permanent, Office-based Hours: Monday to Friday 9.00am to 5.00pm Join our client, an established and independent manufacturer located in Crewe, as a Contract Administrator. If you enjoy a fast-paced and dynamic
Job Source: AdeccoTarporley
About the job
Customer Service Assistant| Hybrid |up to £23,000 + Benefits.
* Hybrid working with two days in the office and three from home. 1 in every 4 Saturdays (worked from home with time given back in lieu)
About us
We are a dynamic, customer-focused online short-term insurance company based in Tarporley, Cheshire. We have a strong track record of designing, building, and running our own software and products. To support our continuing success, we are looking to hire a new Customer Services Assistant to join our friendly customer services team.
Key responsibilities
Receive and respond to customer enquiries over email, live chat, and telephone in line with company and regulatory standards.
Provide an efficient and professional service to our dealership customers over the phone and via email.
Using a computer, associated IT equipment and software
Manage and defuse potential confrontation, escalating where necessary.
Monitor, record and handle complaints within FCA guidelines, escalating where necessary.
Identify and raise signs of potential money laundering and/or fraud indicators for further investigation.
Understand the importance of data security and work within company guidelines.
Assist with general administrative tasks as required.
Desirable skills and experience
Experienced in delivering excellent customer service and support, preferably within an office environment.
Excellent written and oral communication skills
You will be passionate about providing first class customer service, working with your team and other teams to achieve this.
You will have experience of using Microsoft Office and Excel
Able to prioritise your workload ensuring deadlines are met.
A keen problem solver with the ability to stay calm under pressure.
Experience of working in a regulated insurance company would be an advantage.
The interview Process:
Our interview process involves 2 stages:
Initial call with our Talent Acquisition team.
Interview with the hiring manager.
Compensation Package:
Standard 34 hour working week, Hybrid
Up to £23,000
Modern offices with free parking
Pension contribution
28 days holiday (+ bank holidays)
Private Medical Insurance
Life insurance cover
Customer Service Assistant jobs in Tarporley
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.