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Plum Personnel
Birmingham, West Midlands
Customer Service Specialist Birmingham city centre between 0830 and 1730 hours Mon- Friday -40-hours per week (hybrid after training) £23,500 - £24,500 dep on exp. + 10% bonus excellent benefits including gym membership, life Assurance, discount vouchers and more... Our client is a prestigious global leader...you will be supplying products worldw
Job Source: Plum PersonnelPertemps Redditch Commercial
Bromsgrove
Job Title: Customer Service AdvisorJob Type: Permanent, Full TimeSalary: £23-25,000Location: BromsgroveWe have the opportunity to join an established organisation within the Insurance sector as a customer service advisor. If you have previous experience within the insurance industry this is desirable but not essential, customer service experience i
Job Source: Pertemps Redditch CommercialMidas Recruitment
Tamworth
Focused on delivering a seamless customer journey, this esteemed company has an opening for a Customer Service Advisor who boasts excellent customer service and administration skills. Joining a friendly and knowledgeable customer service team and fun-filled environment, this Tamworth-based company is looking to appoint due to continued success w
Job Source: Midas RecruitmentPeople Solutions Group Limited
Cannock
CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £25,500 PER ANNUM People Solutions are recruiting a Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! Benefits Company-wide training programme Generous contributory pension scheme Life insurance at three times salary 25 days holiday, plus bank hol
Job Source: People Solutions Group LimitedDCA Recruitment
B2, Birmingham, West Midlands (County)
Customer Service Advisor Birmingham We are looking for an enthusiastic and motivated Customer Service Advisor to join our Service delivery team in Birmingham. You will be part of a growing and ambitious team with responsibility for making sure that both our drivers and customers are happy. About Engineius Engineius’ goal is simple: to make vehic
Job Source: DCA RecruitmentHart Recruitment
Tamworth
We are hiring a Customer Service Advisor; you will be working for a well-established organisation based within the manufacturing and distribution industry and they have been established for 30+ years based in Tamworth. What will our client offer you? Salary is circa £24,000 to £25,000 depending on experience Hours of work are 9:30 am to 5:30 pm
Job Source: Hart RecruitmentKelly Services (UK) Ltd
Lichfield, Staffordshire
Are you a Customer Service Professional looking for a new opportunity? Do you have a passion for delivering a first in class customer experience? Want to work for a successful global business? If so, this could be the perfect opportunity for you! My client, a market-leading vehicle cleaning and hygiene products manufacturer, is currently recruitin
Job Source: Kelly Services (UK) LtdAlma Personnel
Tamworth, Staffordshire
Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis. You will be working full time hours, Monday to Friday on a rotating shift pattern – 8am – 4pm, 9am – 5pm, and 10am – 6pm. Main duties include: * Handle incoming telephone calls and assi
Job Source: Alma PersonnelB69, Oldbury, Sandwell
£ 25700/annum
Customer Service Advisor
* Location: Oldbury
* Salary: £25,700 (including shift allowance) plus bonus potential up to £2k p/y post probation
* Contract: Full time – permanent
* Hours: 9 hours shift on a 24-hour contract
* Shift Pattern: Rotating shift pattern covering 365 days of the year working 6 days on, 3 days off.
Are you looking to excel in your career and work for the biggest name in the automotive industry?
We’re recruiting for Emergency Breakdown Customer Service Advisors to support our roadside heroes in rescuing the public during times they need us most.
You’ll be working in a fast paced, friendly environment where you’ll be taking around 100 calls a day, ranging from updates and changes to policy’s to arranging a patrol to rescue a family from the M4!
As you can understand, some calls you answer could involve complexities or vulnerable and distressed customers, so our in-depth 4 week training period will ensure your confident to provide the best solution to every customer, every time.
If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at The AA!
What will I be doing?
* Supporting our customers in a high-volume contact centre via telephone through their breakdown journey. You’ll be actively listening providing guidance with your warm and reassuring tone.
* Showing our customers, they’re valued by understanding their situation, keeping the conversation constructive
* Using detailed scripts to gather information from the call and apply logic to assess the best course of action
* Pushing for better by using resources available to offer the best customer service
* Maintaining composure whilst reassuring customers, providing safety advice and promptly sending support
* Retaining high volumes of call information whilst updating multiple IT systems accurately and swiftly
We’re looking for someone to become:
* A guardian: you’ll be supportive with the ability to remain warm and kind, even in the face of conflict
* A champion: you’ll make our customers feel respected and valued
* A problem solver: you’ll understand incoming information and make logical decisions quickly and efficiently
* A self-starter: you’ll be proactive taking pride and ownership in your work while working towards targets
* A composed operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
* A multitasker: you’ll be able to retain and sort incoming information accurately and swiftly
Please note – due to the shift pattern of this role, it is desirable that you have a driving licence to ensure you can return home after twilight shifts. Ensuring the safe return home of our colleagues is paramount to The AA.
What's in it for me?
As a valued AA recruit, you will be eligible to earn an discretionary quarterly bonus of up to £1,000 during your first years’ service on top of any month bonus schemes that are available within your department. As well as benefits including:
* £500 following the successful completion of the 6 months’ probation period and thereafter, up to £2k per year
* The opportunity to join and learn within a team that’s as driven as they are supportive.
* 23 days annual leave, with the ability to buy holiday
* Free breakdown membership
* Employee discount scheme that gives you access to great discounts on healthcare, shopping, holidays and more
* Discounts on AA products including car and home insurance
* Access to employee inclusivity awareness networks
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
* Worksave pension scheme with up to 7% employer contribution
Closing date: 24 May 2024
Email Alert for Customer Service Advisor jobs in B69, Oldbury, Sandwell
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