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Hales Group
Newmarket
Customer Service Administrator £23,000-£25,000 per annum DOE Monday – Thursday 08:30-17:00, 8.30am – 3.45pm on Friday Permanent Outskirts of Newmarket On behalf of our client based on the outskirts of Newmarket, we are searching for a Customer Service Administrator to join their welcoming and expanding team! This role is ideal for candidates with
Job Source: Hales GroupReed
Stowmarket
We are looking for a 3-month temporary Administrator to support our client's customer service team in Stowmarket. Start as soon as Monday! Location: Stowmarket Duration: 3 months with possibility of extension Salary: £12-£13 per hour Responsibilities: Logging Breakdowns and Faults: Monitor incoming requests related to electric vehicle (EV) char
Job Source: ReedBerry Recruitment
Bury St Edmunds
Berry Recruitment are currently looking for a Customer Service and Administration Team Member for a busy client based in Busy St Edmunds. You will be required to support the team in completing various administration and office based duties within the Hire Department. The ideal candidate for this role will need to be confident in IT software to co
Job Source: Berry RecruitmentTotal Employment
Snetterton, Norfolk
We are looking for a detail-oriented and organised Customer Service Administrator to join a dynamic team. The successful candidate will play a pivotal role in supporting customer service operations, ensuring that all customer interactions are handled efficiently and effectively. This position requires excellent communication skills, strong administ
Job Source: Total EmploymentTotal Employment
Snetterton
We are looking for a detail-oriented and organised Customer Service Administrator to join a dynamic team. The successful candidate will play a pivotal role in supporting customer service operations, ensuring that all customer interactions are handled efficiently and effectively. This position requires excellent communication skills, strong administ
Job Source: Total EmploymentReed
Stowmarket
We are looking for a 3-month temporary Administrator to support our client's customer service team in Stowmarket. Start as soon as Monday! Location: Stowmarket Duration: 3 months with possibility of extension Salary: £12-£13 per hour Responsibilities: Logging Breakdowns and Faults: Monitor incoming requests related to electric vehicle (EV) char
Job Source: ReedCrem Recruitment
Bury St. Edmunds
We are looking for a Customer Service Administrator to join our client based on the outskirts of Mildenhall. Applicants should be excellent communicators, have good IT skills and ideally have previous experience within an office-based, customer focussed role. This role offers great scope for progression to Customer Service Advisor following success
Job Source: Crem RecruitmentCrem Recruitment
Red Lodge
We are looking for a Customer Service Administrator to join our client based on the outskirts of Mildenhall. Applicants should be excellent communicators, have good IT skills and ideally have previous experience within an office-based, customer focussed role. This role offers great scope for progression to Customer Service Advisor following succes
Job Source: Crem RecruitmentBury St. Edmunds
Customer Service Administrator £23,000-£25,000 per annum DOEMonday – Thursday 08:30-17:00, 8.30am – 3.45pm on FridayPermanentOutskirts of Newmarket On behalf of our client based on the outskirts of Newmarket, we are searching for a Customer Service Administrator to join their welcoming and expanding team! This role is ideal for candidates with previous office based experience (but not essential) and for those that enjoy being part of a team, building successful working relationships with customers/clients and providing excellent customer service. Due to the location of this role, a drivers licence and access to your own vehicle is essential. Main Duties and Responsibilities: Accurately deal with allocated customers, process orders, follow up with enquires, liaise on a regular basis with Account Managers in order to exchange relevant information for the smooth running of the Customer Portfolios
Responsible for recording any customer queries, making proposals for solutions and escalating where necessary.
Responsible for monitoring and managing orders received via Company website and answer live chat queries where applicable.
To create monthly service packs and relevant reports to provide customers with information about their orders and queries.
Liaise with warehouse and logistics departments where necessary
To meet team objectives and KPIs and follow new processes to continually improve.
Process Sample requests for customers/clients where necessary
Attend meetings where applicable, representing the Customer Services team.
Key Skills: Computer literate
Experience in the use of web sites, web applications, e-commerce and ERP systems (SAP) (desirable but not essential).
Strong understanding of the needs of customers and clients
Excellent communication skills, both written and verbal
High attention to detail and excellent organisational skills
Confident and polite telephone manner
If you are interested in this position, please apply with a current CV or alternatively, contact the Bury St Edmunds office on for more information.
Email Alert for Customer Services Administrator jobs in Bury St. Edmunds
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