Customer & Sales Support
Thame, Oxfordshire
£ 28000 - 30000/annum
Job Title: Customer & Sales Support
Location: Long Crendon
Contract Details: Permanent, Full Time
Salary: £28,000 - £30,000 per annum
Hours: Monday - Thursday, 8.00 am to 4.45 pm, and Fridays 8.00 am to 3.30 pm
Benefits & Perks:
23 days annual leave + bank holidays
Closed over the Christmas period
Free onsite parking
Pension scheme
Early finish on Fridays
Relaxed and friendly work environmentResponsibilities:
Process customer orders and issue pro-forma invoices/invoices
Act as the first point of contact, providing product information and options to meet customer needs
Handle sample requests and follow-up calls to determine customer requirements
Resolve any issues or queries related to the supply of goods
Contact customers regarding unpaid invoices and address any concerns
Handle monies received and maintain customer database/records
Assist with general administration duties, including supporting accounts with statements, overdue reminders, and copy invoices
Provide cover for colleagues when necessaryEssential (Knowledge, skills, qualifications, experience):
Excellent communication skills, both written and spoken
Strong focus on customer and sales support
Computer literate, with proficiency in Excel and Word
Numerically literate with good attention to detail
Good organisational skillsDesirable (Knowledge, skills, qualifications, experience):
Knowledge of Sage softwareIf you are a proactive and customer-focused individual with a passion for providing exceptional support, we would love to hear from you. Please apply via this job site or reach out to Adecco Aylesbury today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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