Ready to Apply?
ApplyYou need to be able to commit to 2 weeks of Full Time Training, Monday - Friday 09:30 - 17:30.
You must possess a genuine desire to help the community, be empathetic, and attentive to our customer’s needs.
You will have a minimum of a year's experience in a customer-facing role and have great customer service skills. Experience in a contact centre is advantageous.
The role is computer-based, so you need to be able to navigate around multiple systems - CRM knowledge would be great, but all training is provided.
The heart of the role is a passion for quality and producing high levels of customer satisfaction through highly motivated and target-driven people.
You will engage with our customers, providing exceptional service and support, receiving inquiries, and exploring additional requirements.
This role requires taking inbound calls from new and existing customers and making outbound follow-up calls to assist customers with their inquiries.
This requires working closely with all departments in C365 while ensuring that quality, accuracy, and outstanding customer service are maintained throughout.
If you are interested in this role, please upload your CV and answer a few questions about yourself.
This is an exciting time at Careline365, part of the Appello group - we are a company on the move, and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability.
If you require assistance to participate in the recruitment process due to disability, please contact the careers team on 01425 626337.
#J-18808-LjbffrStart your Journey Here!
ApplyAppello Careline Limited.
norwich, england, United Kingdom
CUSTOMER CARE EXECUTIVE - WEEKENDS Hours: 15 hours per week Shift pattern: Saturday & Sunday - 09:00 - 17:30 Salary: £9,601.80 per annum (£12.31ph) with the opportunity to increase with KPI's up to 20% Location: Norwich - Hybrid Start Date: 07/04/2025 **You need to be able to commit to 2 weeks of Full Time Training, Monday - Friday 09:30 -
Job Source: Appello Careline Limited.Davies
norwich, england, United Kingdom
We are Davies, a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the su
Job Source: DaviesAppello UK
norwich, england, United Kingdom
SALES EXECUTIVE Hours: 37.5 hours per week Shift pattern: working 5 days a week, between Monday - Sunday, a 7.5 hour shift between 07:00 - 22:00 Salary: £24,004.50 per annum (£12.31ph) with the opportunity to increase with KPI's up to 20% Location: Norwich - Hybrid Start Date: 07th April 2025 You need to be able to commit to 2 weeks of Full
Job Source: Appello UKAviva
norwich, england, United Kingdom
Inbound Customer Service Expert – Starting salary between £25,400 to £32,571 (depending on hours, skills and experience) plus additional benefits Please note this job role is not sponsorable under the Home Office points based system. Our standard full-time contracts are for 35 hours per week (with options for part-time working). However, we wa
Job Source: AvivaAviva plc
norwich, england, United Kingdom
Inbound Customer Service Expert – Starting salary between £25,400 to £32,571 (depending on hours, skills and experience) plus additional benefits Our standard full-time contracts are for 35 hours per week (with options for part-time working). However, we want you to have the flexibility to increase your working hours if it suits you, so we also
Job Source: Aviva plcDMR Personnel Ltd
Great Yarmouth, England, United Kingdom
Location: Great Yarmouth Hybrid/remote working options available with regular office-based days Salary: £25,000 (+ annual profit share + Commission, potential 10-15K in first year) Sector: Manufacturing and Design DMR Personnel are looking to recruit a Junior Business Development Professional for our leading client based in Great Yarmouth. You w
Job Source: DMR Personnel LtdVerto People
norwich, england, United Kingdom
I am looking for a Senior Sales Executive / Sales Engineer / Sales Manager to join my client, a leading UK company specialising in the secure destruction industry based in Norwich. This is a hybrid role based near Norwich with opportunities for remote work, client meetings, and event attendance. The Senior Sales Executive / Sales Engineer / Sales
Job Source: Verto PeopleInenco Winter Energy Report
Great Yarmouth, England, United Kingdom
Business Development Executive Sustainable Energy First Lytham, United Kingdom Corporate Sales Company Description Sustainable Energy First is a leading sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, we are focused on reducing the carbon footprint of our clients, which account
Job Source: Inenco Winter Energy Report