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Once For All
Basingstoke, England, United Kingdom
IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service a
Job Source: Once For AllMint Velvet
High Wycombe, England, United Kingdom
High Wycombe, office-based c. 4 days per week Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the grea
Job Source: Mint VelvetCliniMed Ltd
Loudwater, England, United Kingdom
About Us: Clinimed Holdings Limited is a leading name in Healthcare and Medical Equipment industry. We are a group of companies founded in 1982 following the acquisition and formation of number of additional companies within the group. We're a fast-growing and dynamic organization that's dedicated to making a difference in the lives of our custom
Job Source: CliniMed Ltd83DATA
slough, england, United Kingdom
IT Analyst (Graduate) Berkshire, England (Hybrid) Upto £31,500 per annum 83DATA are partnered with global manufacturing company who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship experience and a re
Job Source: 83DATADamia Group
slough, england, United Kingdom
* IT Graduate * Permanent * £31,500/annum + Benefits * Hybrid- Slough * We are looking for an IT Graduate to join a Fortune 500 American manufacturer who’s one of the world’s largest, fastest growing, and dynamic companies and be part of their Leadership Program which is a fast-track rotational program. The program is an integrated process for ac
Job Source: Damia GroupEuropean Recruitment
oxfordshire
Job Description IT Consultant - Fresh Graduates | Programming / Software Engineering We are currently working with an exciting consultancy company that is looking for fresh graduates to join them in Oxford. This will allow you to work with very well-known companies that are leading sectors in; automotive, security, insurance, clothing, and many
Job Source: European RecruitmentSecurity Cleared Jobs
Reading, Berkshire, United Kingdom
2nd Line Desktop Support London (5 days a week) Upto ??40,000 At Peregrine, we???re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector ??? we are always in search o
Job Source: Security Cleared JobsMondas Consulting
farnborough, england, United Kingdom
Mondas are looking for a motivated and ambitious individual to join their software sales team. About Us We are a rapidly growing Cyber Consultancy located in Farnborough offering Managed Services and Consultancy engagements. Our team blends experienced cyber security experts with motivated new consultants to offer a fun and rewarding atmosphere.
Job Source: Mondas Consultingreading, england, United Kingdom
At Matrix-Global , we’re committed to providing exceptional IT support to optimize operational efficiency. As an IT Support Specialist , you’ll play a critical role in maintaining our technology infrastructure, assisting end-users, and ensuring seamless operations across our organization.
Position Details
Job Title : IT Support Specialist
Location : UK- Reading, USA-NYC - on SITE
Employment Type : Full-time
Responsibilities
PC Management :
Build and maintain PC images for both Windows and MacOS.
Allocate PCs for new joiners and handle replacements for existing employees.
Manage PC hardware, performance, and driver issues reported by end-users.
Perform PC recovery for departing employees.
Software and Application Support :
Package, distribute, and patch PC applications.
Configure and manage PC software installations and updates.
Maintain a known defect list for end-user computing (EUC).
Manage all software applications, including installations, changes, access, resets, and issue resolution.
Network Integration and Security :
Support PC integration with office Wi-Fi, home Wi-Fi, and VPN software.
Ensure compliance with security requirements, policies, and standards.
Coordinate and provide remote support for devices used in retail stores.
Assist in device compliance during software/OS upgrade deployment cycles.
End User Services :
Provide VIP support for designated individuals.
Formalize and deliver services to support all end-users with accessibility needs.
Manage printer/scanner end-user access and resolve related issues.
System Monitoring and Reporting :
Monitor hardware, software, and system performance metrics.
Report on services performance and improvement metrics for end-user devices.
Operate the end-user management system.
Business Management :
Support WINDOWS, MacOS, Mobile, and Apple Business Management.
Liaise with relevant customer third parties to resolve tablet or PC configuration/connectivity issues.
Add/manage devices into Intune and Apple Business Manager.
Qualifications and Skills
Bachelor’s degree in computer science, information technology, or a related field.
Five years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Proficiency in IT helpdesk software (e.g., Freshservice, SysAid).
Advanced knowledge of database maintenance and system security.
Exceptional interpersonal and communication skills.
Why Join Us?
Cutting-Edge Environment : Be part of a dynamic team driving technological innovation.
Professional Growth : We invest in your development and career progression.
Flexible Work Arrangements : Balance work and personal life effectively.
Impactful Role : Contribute to seamless operations and end-user satisfaction.
Would you be ready to make a difference? Apply now and help us shape the future of IT support!
Information Technology Desktop Support jobs in reading, england, United Kingdom
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