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ApplyCustomer Success Manager
Location: Hybrid role - Greater Manchester, Lancashire and Yorkshire
Employment Type: Permanent
Are you an experienced Customer Success Manager with a passion for driving customer satisfaction, retention, and financial growth? Do you thrive in a strategic, customer-focused role, ensuring business outcomes are met? If so, we have a high-profile opportunity that could be the perfect next step in your career.
The Role
As a Customer Success Manager, you will play a critical role in ensuring customer success for a large strategic client based in Manchester. This is a pure Customer Success role where your primary focus will be on growth, retention, and customer satisfaction. Working closely with the Account Manager, you will develop success metrics, identify opportunities for enhancement and upsell, and ensure the customer receives maximum value from our client's services and solutions.
Key Responsibilities
What We’re Looking For
Why Join Us?
This is a fantastic opportunity to influence a new Customer Success strategy and make a real impact. If you're ready to take on a strategic, customer-focused role that goes beyond traditional account management, apply now!
Seniority level: Mid-Senior level
Job function: Customer Service
Industries: Telecommunications and IT System Operations and Maintenance
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