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ApplyLocation: Hybrid role - Greater Manchester, Lancashire and Yorkshire
Permanent
Are you an experienced Customer Success Manager with a passion for driving customer satisfaction, retention, and financial growth?
Do you thrive in a strategic, customer-focused role, ensuring business outcomes are met? If so, we have a high-profile opportunity that could be the perfect next step in your career.
As a Customer Success Manager, you will play a critical role in ensuring customer success for a large strategic client based in Manchester. This is a pure Customer Success role where your primary focus will be on growth, retention, and customer satisfaction. Working closely with the Account Manager, you will develop success metrics, identify opportunities for enhancement and upsell, and ensure the customer receives maximum value from our client's services and solutions.
High-profile role playing a crucial part in the company's ongoing Customer Success strategy. Career growth opportunities within the evolving Customer Success function. Hybrid working with access to offices in Manchester (end customer), London, and Leeds.
This is a fantastic opportunity to influence a new Customer Success strategy and make a real impact. If you're ready to take on a strategic, customer-focused role that goes beyond traditional account management, apply now!
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