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Spider
Cambridge
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator. Spider is supporting a company who provide top-notch cloud telephone and video conference systems across Cambridge, East Ang
Job Source: SpiderNadia Al-Masud
Cambridge
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator. Spider is supporting a company who provide top-notch cloud tel...
Job Source: Nadia Al-MasudSpider
Cambridge
1st Line Support Administrator - Are you ready to step into a dynamic and collaborative work environment? They are searching for a motivated and enthusiastic individual to join their team as a 1st Line Support Administrator. Spider is supporting a company who provide top-notch cloud telephone and video conference systems across Cambridge, East An
Job Source: SpiderZero Surplus
Cambridge
Are you a confident and skilled IT support worker? Do you enjoy a mix of virtual support and on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? We are partnered with one of the leading IT Sup
Job Source: Zero SurplusMM Flowers Ltd
Huntingdon
Line Leader The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.s and Europes leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion and inspiration through breath-taking blooms. Established in 2007, MM Flowers h
Job Source: MM Flowers LtdIn Technology Group
Peterborough
2nd Line Engineer Location: Peterborough (hybrid) Salary: £(phone number removed) (DOE) + excellent benefits My client, a leading Managed Service Provider is looking for an experienced 2nd Line Engineer to join their team on a hybrid basis. Providing support to their end clients and customer mainly in the education sector. Responsibilities: Pr
Job Source: In Technology GroupBusy Bee Recruitment
Chatteris
Packhouse Line Leader Location: Chatteris, Cambridgeshire Hours: 7am – 7pm on a shift pattern of 4 on 4 off Hourly Rate / Salary: £14.31 per hour & overtime paid at x1.25 over 48 hours + holiday pay Duration: Temporary to Permanent Embark on an exciting journey with us by joining our family-run business in the ever-thriving fresh produce indus
Job Source: Busy Bee RecruitmentStaffline Express
Kettering
Our client has been at the forefront of the recycling industry for over the last 27 years. Their experience and knowledge of the market is extensive giving them the edge when it comes to providing recycling best practice for their customers. They can offer their customers a wider offering to help them with their recycling requirements. They are the
Job Source: Staffline ExpressSaint Ives
£ 22000 - 25000/annum training, development, benefits
1st Line Service Desk Analyst
We have a fantastic opportunity for a Service Desk Analyst / 1st Line Support Engineer to join a vibrant and highly skilled team of support engineers to providing technical IT support to both internal and external customers. The position comes with training and development into 2nd line and beyond.
The role is hybrid with 3 days on site in St Ives and 2 days from home.
Main duties for the Service Desk Analyst / 1st Line Support Engineer:
* The Service Desk Analyst will provide internal technical support for systems including server, desktop and networking infrastructure.
* The 1st Line Support Engineer will complete PC Builds, Installation of Operating Systems and peripherals for internal and external customers
* Liaise with and build strong working relationships with stakeholders
* Record all calls to ensure accurate information about the client’s systems is maintained and available to other support personnel and account managers.
* Escalate issues in line with guidance.
* Manage demanding users on customer sites who have high expectations.
* Communicate technical issues and concepts to a non-technical audience
* Work together with your Line Manager to develop and enhance your knowledge and skill sets.
* There may be a requirement to provide cover to other customer sites when absence by other engineers dictates.
* Any other relevant tasks commensurate with your position, as directe...
Email Alert for 1st Line Support jobs in Saint Ives
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