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Interaction Recruitment
Saint Ives
My client in St. Ives is looking for Helpdesk Assistant to join their team on a permanent basis to provide a central point of contact for all clients & departments to request maintenance repairs and other works and to query progress on jobs. Key result areas/Key task/Main Duties: · Chasing all sub-contractors and clear sub-contractors reminders o
Job Source: Interaction RecruitmentTSR Recruitment Limited
Cambridge
Helpdesk Administrator Cambridgeshire Up to £23,500 + Benefits TS Recruitment are working with a leading FM Contractor who are now seeking an experienced Helpdesk Administrator. The primary focus of this role will be to ensure all soft and hard service tasks are logged and distributed effectively, supporting our clients on behalf of our client
Job Source: TSR Recruitment LimitedTSR Recruitment Limited
Cambridge
Helpdesk Administrator Cambridgeshire Up to £23,500 + Benefits TS Recruitment are working with a leading FM Contractor who are now seeking an experienced Helpdesk Administrator. The primary focus of this role will be to ensure all soft and hard service tasks are logged and distributed effectively, supporting our clients on behalf of our client
Job Source: TSR Recruitment LimitedAdecco
Cambridge
Job Title: Helpdesk and Scheduling Administrator Location: Fulbourn, Cambridge Hours: Monday-Friday (08:00-17:00pm) Remuneration: From £24,000 to £26,000 per annum Contract Details: Permanent, Full-Time Responsibilities: Liaise with Electrical & Mechanical Engineers to schedule maintenance jobs across different sites. Work alongside Account M
Job Source: AdeccoEclectic Recruitment
Sawston
We are delighted to be working with this Cambridge based organisation in their pursuit of a Junior Helpdesk Administrator to join their growing development team on a full time, permanent basis. This is a fully office-based role with occasional visits to other sites. Key responsibilities will include: * Monitoring support tickets and answering calls
Job Source: Eclectic RecruitmentZero Surplus
Cambridge
Are you a friendly, helpful and skilled IT support worker? Do you enjoy speaking with people daily, and solving their problems? Are you looking to either work from the comfort of your home (with occasional trips to the office in Cambridge) or an generous hybrid arrangement, and for a company that genuinely makes you feel part of the team? If so, w
Job Source: Zero SurplusIn Technology Group
Peterborough
2nd Line Engineer Location: Peterborough (hybrid) Salary: £(phone number removed) (DOE) + excellent benefits My client, a leading Managed Service Provider is looking for an experienced 2nd Line Engineer to join their team on a hybrid basis. Providing support to their end clients and customer mainly in the education sector. Responsibilities: Pr
Job Source: In Technology GroupBaltic Apprenticeships
Bedford
Kickstart Your IT Career as an IT Support Apprentice! Are you passionate about technology and eager to embark on an exciting journey in IT support? Join a dynamic educational trust known for its commitment to innovation and excellence. Our client are looking for a dedicated IT Support Apprentice to be a part of our supportive and forward-thinking
Job Source: Baltic ApprenticeshipsSt Ives
£ 22500 - 23500/annum
My client in St. Ives is looking for Helpdesk Assistant to join their team on a permanent basis to provide a central point of contact for all clients & departments to request maintenance repairs and other works and to query progress on jobs.
Key result areas/Key task/Main Duties:
· Chasing all sub-contractors and clear sub-contractors reminders on a daily basis.
· Go through monthly sub-contractors planned maintenance jobs and book in visits with sub-contractor/sites.
· Chase all legislative compliant work to ensure completed by due date and bring reminders down to zero every day.
· Working with the Support Desk Supervisor to constantly improve service levels,
· Manage incidents and requests and provide timely escalation of issues
· Support the Support Desk Supervisor in resolving clients requests in accordance with business needs
· Follow standard Support Desk operating procedures
· Accurately log all Support Desk contacts dealing with client problems/requests; escalating more complex problems to superiors
· Being present and visible in the Support Desk and available to clients requiring assistance.
· Attending Support Desk training sessions and becoming familiar with available technology changes.
· Operating standard office equipment, including but not limited to: PCs, Servers, telephones and other equipment.
· Provide clear and concise data entry of all client interactions
· Log all Support Desk interactions
· Adhere to Company and externally relevant health and safety laws and policies
· Undertake any other duties and responsibilities as may be determined by company
If you have the relevant skills required for this position please get in touch by sending your CV to (url removed) Please be advised due to a high level of applicants I can not respond to everyone
Email Alert for Helpdesk jobs in St Ives
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