Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Intec Recruitment
Aldermaston
Job Description/Responsibilities To provide technical support to our international client base, distributors, users and operators. A role that requires a broad-based technical understanding of our products, the underlying technology and its application. To assist with technical sales and product training. Responsibilities will include but are not
Job Source: Intec RecruitmentReed Engineering
Slough, Berkshire
Customer Support Engineer Annual Salary: £35k - £40k Location: Langley, SL3 Job Type: Full-timeAn exciting opportunity has arisen for a Customer Support Engineer to join a leading electronics design and manufacturing company. The role involves supporting OEM customers with a range of innovative power quality products, IoT devices, and refrigeratio
Job Source: Reed EngineeringReed
Slough
Customer Support Engineer Annual Salary: £35k - £40k Location: Langley, SL3 Job Type: Full-time An exciting opportunity has arisen for a Customer Support Engineer to join a leading electronics design and manufacturing company. The role involves supporting OEM customers with a range of innovative power quality products, IoT devices, and refrigeratio
Job Source: ReedReed Engineering
Slough
Customer Support Engineer Annual Salary: £35k - £40k Location: Langley, SL3 Job Type: Full-timeAn exciting opportunity has arisen for a Customer Support Engineer to join a leading electronics design and manufacturing company. The role involves supporting OEM customers with a range of innovative power quality products, IoT devices, and refrigeratio
Job Source: Reed EngineeringAPRIL QUEST LIMITED
Maidenhead
Info about the company A UK Company at the forefront of electronics, renowned globally for pioneering power quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing pr
Job Source: APRIL QUEST LIMITEDPremier Technical Recruitment
Basingstoke, Hampshire
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke inst
Job Source: Premier Technical RecruitmentPremier Technical Recruitment
Basingstoke
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke inst
Job Source: Premier Technical RecruitmentPremier Technical Recruitment
Basingstoke
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke inst
Job Source: Premier Technical RecruitmentReading
Job Description Ready to take the next steps in your media career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers.
What you’ll be doing:
Provide 1st-2nd Line technical support to customers in line with SLAs and KPIs.
Monitor ticket queues and escalate issues to senior members of the team as necessary
Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email.
Take ownership and prioritise workloads to ensure customers are kept up to date with the status of their cases.
What you’ll bring to the role:
Experience in customer-facing technical roles within broadcast, media, or post-production.
Strong ability to empathise and build relationships with customers.
Good knowledge in IT with familiarity with Networking and troubleshooting media storage or archival solutions is ideal.
Excellent verbal and written communication skills, with the ability to resolve complex problems
Familiarity with remote desktop tools and helpdesk software, eg. TeamViewer and Zendesk.
Schedule: 8 hour shifts – Monday to Friday with weekend rota.
Email Alert for Customer Support Engineer jobs in Reading
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.