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Reed
Norwich
Job Vacancy: Multilingual Customer Service Professional Location: Norwich, Norfolk, United Kingdom Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate and multilingual Customer Service Professional to join their
Job Source: ReedR13 Recruitment
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Job Source: R13 RecruitmentMichelle Denny Recruitment
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Do you pride yourself in providing excellent Customer Service and are looking to bring your top-notch skills to a well-known bike and scooter insurance company based in Diss? Michelle Denny Recruitment may have the exact role you are looking for! Our client is looking to expand their Customer Service Advisor team. The basic salary is £26,000pa and
Job Source: Michelle Denny Recruitmentrthirteen recruitment
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R13 Recruitment are currently supporting a well-known organisation in their search for a Part-Time Customer Service Advisor to join their Norwich team, working weekday evenings. You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level. This is a full-time, temp2perm pos
Job Source: rthirteen recruitmentrthirteen recruitment
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R13 Recruitment are currently supporting a well-known organisation in their search for a Part-Time Customer Service Advisor (Weekends) to join their Norwich team on full time, temp2perm basis. You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level. You will be working
Job Source: rthirteen recruitmentTate
Norwich
Customer Service Representative Norwich, NR1 3NG Permanent - £23,088 per annum Full-time (37 hours) Tate continue to work in partnership with the Phoenix Group, to identify individuals with a passion for delivering great customer service, to join their existing teams in Norwich. Phoenix Group is the UK's largest long-term savings and retirement bu
Job Source: TateTate
Norwich, Norfolk
Customer Service Representative Norwich, NR1 3NG Permanent - £23,088 per annum Full-time (37 hours) Tate continue to work in partnership with the Phoenix Group, to identify individuals with a passion for delivering great customer service, to join their existing teams in Norwich. Phoenix Group is the UK's largest long-term savings and retirement bu
Job Source: TateR13 Recruitment
Norwich
R13 Recruitment are working alongside a well-established international wholesaler in their search for a highly organised and pro-active Customer Service Representative, who is fluent in a European language. Working within their highly experienced bi-lingual customer service team, your core duties will be to assist in the day-to-day running of clien
Job Source: R13 RecruitmentNorwich
Job Vacancy: Multilingual Customer Service Professional
Location: Norwich, Norfolk, United Kingdom
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate and multilingual Customer Service Professional to join their team.
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience. You will play a crucial role in maintaining our reputation for customer satisfaction and brand loyalty.
Key Responsibilities:
Provide timely and accurate responses to customer inquiries via phone, email, and live chat.
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Maintain customer records by updating account information.
Contribute to team efforts by accomplishing related results as needed.
Handle customer orders, returns, and exchanges with a friendly and professional demeanour.
Requirements:
Proficiency in French and/or other languages in addition to English.
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
A passion for fashion and a keen eye for the latest trends.
What's in it for you?
A competitive salary with performance bonuses.
Opportunities for professional development and career growth.
A vibrant and supportive team environment.
Staff discounts on our latest collections.
Flexible working arrangements / Hybrid
Interested?
If you are a customer service superstar with a flair for languages and a love for fashion, please apply online or send your CV to .
Customer Service jobs in Norwich
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